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Functionality description

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File upload links can be sent to your customer so he can independently upload assets (media files and DRM folders) to tasks.

The customer can also update the Title and/or Duration if enabled, as part of the upload process.

Setting up

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Start by selecting the Task types that should be enabled for Customer upload.

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Set the allowed Task types from: Administrator > Tables > Task types

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Creating a Customer upload link

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Customer upload links are created per customer from the Customer info page.

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Info

Existing Customer upload links are also displayed on this page.

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Sending the Customer upload link:

There are 2 options for sending the link

  1. Sending the link to the Email entered in the link configuration

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A new tab will be opened.

If 2-factor authentication is required, the following page will prompt.

The verification code must be entered to proceed.

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2. The link can be copied so it can be pasted and mailed to any other email address:

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