...
The OOONA Manager enables you to set task confirmation requests from users once an assignment notification is sent out.
...
If used, resources will be required to confirm if they accept the task when the assignment email is sent out.
...
This value, set in hours, is inherited into all resources, but it can also be adjust at the resource level.
...
Setting Task confirmation on the Resource level
...
To edit the response time of a task, click on the status icon of the task (1) and edit the “response required by” field (2). Once edited, press on either “Save & close” to apply the changes and save or “Save Close & Email” to apply the changes and resend the task assignment notification with the updated response time.
...
Monitoring the response time of tasks
...
From the Resource dropdown menu (3), a manager will see a list of all their subordinates with “Enable task confirmation” enabled.
From this page, it’s also possible to edit the task response time. For more details, please check the Editing the response time of a task section of this manual.
...