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If you are using Ooona’s agent:
Click “Select files”- the agent’s dialog box will open.
Click “Select file for upload” (fig 1), or drag and drop your file/s (fig 2).
Finish by clicking “Upload' (fig 3).
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If using this method, the system will assign file types based on the files' extensions.
Configuration
From Administrator > Web administrator > Configuration > Defaults, it’s possible to configure which file types should be applied by default when uploading a folder, by checking the files' extensions.
The file type that will be applied to the file on upload
(Optional) which task should be automatically completed if the selected file type is uploaded via folder
(Optional) which flag should be automatically added to the order if the selected file type is uploaded via folder
Add additional file types to have defaults on upload
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| panelIconId | 270d |
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| panelIcon | :writing_hand: |
| panelIconText | ✍️ |
| bgColor | #E3FCEF |
Example:
If a folder is uploaded containing an MP4 and a PDF file, they will be automatically recognized as a “Media file” and “Script”.
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Uploading folders
Folders can be uploaded to orders via the “Upload folder” column in the Sales dashboard or through the “Upload folder” button in the Order files page.
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The following role is required to update empty File type or File description fields: Can set missing file types and descriptions |
Configuration
From Administrator > Web administrator > Configuration > Defaults, it’s possible to configure which file types should be applied by default when uploading a folder, by checking the files' extensions.
The file type that will be applied to the file on upload
(Optional) which task should be automatically completed if the selected file type is uploaded via folder
(Optional) which flag should be automatically added to the order if the selected file type is uploaded via folder
Add additional file types to have defaults on upload
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Example: If a folder is uploaded containing an MP4 and a PDF file, they will be automatically recognized as a “Media file” and “Script”. The “Upload Media file” and “Upload script” tasks will be automatically completed on file upload as well. |