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Email
Google Authenticator (requires initial setup by the user)
SMS via Twilio (requires having a valid mobile number updated in the system)
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When the authentication manner is set to “Google authenticator”, and the initial setup wasn’t done by the user yet, on the first login the user will change the authentication manner to Email so he can log in to OOONA Manager and then he can perform the initial setup of his Google authenticator |
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This authentication manner is the system default).
Initial setup by the user
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If scanning is not available to you, you can perform the initial setup using the number code received in step 2 |
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In case of issues, another authentication manner can be selected upon login for this login attempt |
SMS (Twilio)
Initial setup by the user
In order to use the SMS Twilio authentication method, the user needs to have a valid phone number in their resource profile.
Go to My menu > Resource information
Add a valid mobile phone number to the Mobile, Phone or Home phone fields
Select “Sms using Twilio” as the default authentication manner.
(Optional)
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Click on “Test authentication manner” to confirm the code is received.
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If multiple phone numbers are provided, the system will check the fields in the following order: Mobile > Phone > Home phone |
Log in with SMS authentication
When logging in, after entering the Username and password, the 2FA page will prompt and the verification code will be sent to the phone number of the user via SMS.
If not received, the code can be resent using the “Re-send code” button, but this action is limited to 1 SMS per minute, for a maximum of 5 SMS in an hour.
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System Administrator- Initial activation of 2FA in OOONA Manager
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All users can independently change the authentication manner to their preferred one out of the three available methods. They can set a user default, or manually select the authentication manner upon every login |
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