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The split task functionality has been completed reworked. A split wizard has been added. Tasks can now be split by either duration, number of subtitles, or split according to the previous task in the flow. The split will also be reflected in the Toolkit:
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Support for pivot languages has been added. If used, the system will treat the first selected target language as pivot. The remaining languages will treat the pivot language as the source language to filter assignable resources and assign rates. This functionality can be enabled from: Administrator > Web administrator > Configuration > Settings. Once enabled, in the order creation process the “Use pivot language” option will be available. The pivot language can also be enabled or disabled in existing orders via the new toggle in the Order info page.
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It is now possible to send automatic notifications to resources if changes are applied to tasks they are assigned to: These notifications can be enabled from Administrator > Web administrator > Application configuration > Emails:
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In the above tabs, the duration was broken into 2 columns: Order duration in minutes - displays the order’s duration. Product duration in minutes - displays the order’s duration x each language x product, so if an order has 10 minutes and a language within has 2 products, that’s 20 product duration. If the order is quantity based, these fields will show 0. | ||
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In order to improve the page’s performance, the data shown in the page will be recalculated every morning automatically at 6 AM (system time). The option “Run now” will recalculate all data on demand and can be performed every 5 minutes. |
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Projects improvements
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From Sales > Project dashboard > Edit OR Project dashboard A new field has been added: Sales person. This field behaves the same way it does at the order level. For more details, please check the Sales person manual. |
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Project status have been added. These status are currently only informative. The list of available status can be customized from Administrator > Tables > Status tables > Project status |
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A new mode was added to the Sales dashboard (Orders, Languages and Tasks tabs) to improve the page’s speed. It offers three modes: full (show all live data), fast (show no live data) and custom (choose which live data should be shown). For a more detailed description of this functionality, please check our Display mode helpdesk article. |
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The Task types page can be made accessible from the Manager menu using the new role: Can access the Task types page from the Manager menu |
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The task confirmation time can now be edited from the Task confirmation status column, by clicking on the status icon. The tooltip of the Task confirmation status icon has also been updated to contain more information: Additionally, the default response time can now also be set as a system default from Administrator > Web administrator > Configuration > Emails tab. This default will be applied to all resources in the system, but it can also be edited at the resource level.
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Negative percentages can now be added manually to customer and supplier surcharges. |
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