Overview

Signatures can be added to emails sent out by the system.

These are html-based and can be generated using data already available in the system, so the content can be dynamic.

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Adding signatures to emails

Signatures can be added to standard email messages from Administrator > Tables > Standard email messages > Edit.

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Resource in charge signature - will add the signature of the resource in charge of the order the email is related to

Creating signatures

Signatures can be created at either the system level, in which case they will apply to all resource who trigger emails, or at the resource level, to be customized further.

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Additionally, other formatting can be applied to the text, such as font size, italics, text color or hyperlinks, using the ribbon’s options:

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System level

Signatures at the system level can be edited from Administrator > Web administrator > Configuration > Emails.

If edited at the system level, the signature will be applied to all emails with the Signature merge text and to all resources, unless specified otherwise at the resource level.

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Resource level

Signatures at the resource level can be edited from the resource’s profile, via My menu > Resource information.

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