OOONA includes three ways of conveying messages to users.
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Welcome page message
Welcome page messages are messages displayed on the home page of OOONA.
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Adding a Welcome page message
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Megaphone
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What’s new
The Megaphone (fig 1) and the Welcome page message (fig 2), are messages displayed at all times on the home page of OOONA.
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From: Manager > Messages > Welcome page message
Click “Add new message” (fig 1)
Select who the message will be displayed to: Resource types / Consolidated accounts or Customers that have a customer portal to the system, from the “Targeted at” list (fig 2)
Type your message in the Message box (fig 3)
Click “Save” (fig 4)
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When not using Resource types - you must select “All” in the Targeted at” list (fig 3) - this will make the message visible to all Resources / Consolidated accounts and Customers that have a customer portal to the system. |
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When adding multiple Welcome page messages - only the most recent message will be displayed. |
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Only managers can create messages |
Editing an existing Welcome page message
From: Manager > Messages > Welcome page message
Click the “Edit” icon (fig 1)
Make the required changes (fig 2)
Click “Save”
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Setting Welcome page messages as Active / In active
Messages are automatically set to Active when created.
To deactivate a message, click on the “Active” icon in the message list
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To activate a message, click on the “In active” icon in the message list
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Deleting a Welcome page message
From: Manager > Messages > Welcome page message
Click on the red X of the required message to be deleted (fig 1)
Click “yes” in the message that appears (fig 2)
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“What’s new” message
What’s new messages, are one-time, popup messages that are displayed on login.
They are kept for reference and can be later be viewed again on demand.
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All What’s new messages can will be displayed to targeted to specific user groups, resource types / Consolidated accounts or Customers that have a customer portal to the system. see https://ooona.atlassian.net/l/cp/1Li19A1h
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Only managers can create messages |
Targeting messages to user groups
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Adding a What’s new message
From: Manager > Messages > What’s new message
Click “Add new message” (fig 1)
Select who the message will be displayed to
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: Resource types / Consolidated accounts or Customers that have a customer portal to the system, from the “Targeted at”
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list (fig
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2)
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If you’re not using Resource type, select “All” as your target audience |
3. Type your message in the Message box (fig 3)
4. Click “Save” (fig 4)
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| Note |
|---|
When not using Resource types - you must select “All” in the Targeted at” list (fig 3) - this will make the message visible to all Resources / Consolidated accounts and Customers that have a customer portal to the system. |
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Adding a Welcome page message
To add a new welcome page message:
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Editing an existing What’s new message
From: Manager > Messages >
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What’s new message
Click “Add new message”
Select the target user groups (resource types) from the “Targeted at” list
Type your message in the Message box
Click “Save”
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Editing an existing Welcome page message
To edit an existing welcome page message:
Navigate to Manager > Messages > Welcome page message
To edit the message, Click the “Edit” icon (fig 1) and make the required changes as described before.
To deactivate the message, click the “Active” icon (fig 2). (Green = active)
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Deactivating a Welcome Message
To deactivate a message, click on the “Active” icon (fig 2 above)
Adding a Megaphone message
To add a new Megaphone message:
Navigate to the Pencil icon (fig 1)
Make the required changes (fig 2)
Click “Save”
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Setting What’s new messages as Active / In active
Messages are automatically set to Active when created.
From: Manager > Messages > What’s new message
To Deactivate a message:
Click the Pencil icon (fig 1)
Uncheck the “Active” checkbox (fig 2)
Click “Save”
To Activate a message:
Click the Pencil icon (fig 1)
Check the “Active” checkbox (fig 2)
Click “Save”
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Deleting a What’s new message
From: Manager > Messages > What’s new message
Click on the red X of the required message to be deleted (fig 1)
Click “yes” in the message that appears (fig 2)
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Megaphone
Megaphone messages (fig 1), are messages displayed at all times on the home page of OOONA.
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Megaphone messages will be displayed to resources / Consolidated accounts or Customers that have a customer portal to the system. see https://ooona.atlassian.net/l/cp/1Li19A1h
Adding a Megaphone message
From: Manager > Messages > Welcome page megaphone
Click “Add new message” (fig 1)
The first row of messages becomes editable:
Select the target user groups (resource types) the who the message will be displayed to: Resources / Consolidated accounts or Customers that have a customer portal to the system, from the “Targeted at” list (fig 2)
Type in the required message (fig 3)
Select an Image from the image list (fig 4)Set the Active icon (V= active) (fig 5)
Click on the green V to save (fig 65)
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| Note |
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When not using Resource types - you must select “All” in the Targeted at” list (fig 3) - this will make the message visible to all Resources / Consolidated accounts and Customers that have a customer portal to the system. |
...
| Info |
|---|
Only managers can create messages |
Displaying multiple Megaphone messages
By setting multiple Megaphone messages to “Active”, the system will display them one after the other in sequence.
the user can manually scroll between the messages using the navigation arrows beneath the Megaphone
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To add a new What’s new message:
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Editing an Megaphone message
From: Manager > Messages >
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Welcome page megaphone
Click “Add new message” the Pencil icon (fig 1)
Select the target user groups (resource types) from the “Targeted at” list Make the required changes (fig 2)
Type your message in the Message box (fig 2)
Click “Save” (fig 4)
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To edit or deactivate an existing What’s new message, click on the Pencil icon beside the entry you wish to edit and follow the same steps as described above.
Displaying multiple What’s new messages
As mentioned, What’s new messages, are one-time, popup messages that are displayed on login.
By setting multiple What’s new messages to “Active”, the system will display them to the targeted users.
The user MUST view all messages. Any unviewed message will be displayed again the next time the user logs in.
Deleting messages
To delete a message:
Navigate to the relevant message list
3)
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Setting Megaphone messages as Active / In active
Messages are automatically set to Active when created.
From: Manager > Messages > Welcome page megaphone
To Deactivate a message click on the “Active” icon in the relevant row (fig 1)
To Activate a message click on the “In Active” icon in the relevant row (fig 2)
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Deleting a Megaphone message
From: Manager > Messages > Welcome page megaphone
Click on the red X of the required message to be deleted (fig 1)
Click “yes” in the message that appears (fig 2)
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