Correction orders

Introduction

If files that have been created in a certain order require correction, a Correction order can be created.

A correction order is created directly from the original order that requires the correction.

All Order files available in the original order will also be available in the correction order.

In integrated systems, all Toolkit projects that have been created in the original order will be available in the correction order so users can correct the required projects directly without having to manually import the project files to the correction order.

Once a Correction order was created for an order, a button will be added in the “Connected orders” column.
Once clicked, the Correction order’s order info page will open to provide easy access to the correct order:

Creating “Products” Correction orders (Relevant only for OOONA users that are using Products)

Creating preset Correction products

“Products” correction orders are created using preset Correction products.

To be able to create correction orders, you must first create preset correction products in the system.
Once the correction products are created, they will be available for selection when creating correction orders.

To create Correction products, navigate to: Manager > Pricelists and Workflow templates > Products.

Click “Add product” (fig 3).

Select the Product type: Specific to a certain Consolidated account/Customer/Series or Global that can be used for all Customers (fig 4).

Click “Create product” to continue:

Enter the Correction product’s name in the description field and Mark the Correction product checkbox.
Click the green V to save:

Now

Correction orders can be created from preset Correction products or Manually by adding all the required Steps, Products, and tasks.

Creation from Correction products

In the “Orders” page, click the “Correct” button (fig 4) of the order that requires the correction:

On the following page, all Steps from the original order will be displayed together with the Products available for correction on every step from the original order:

In the following example, the file that was created in the Spanish “Subtitling from Template” product requires correction, and the file that was created in the Italian “Voice over” product requires correction.

Select the products that require correction by clicking their orange selection buttons (fig 1-2).

Once selected, you must select the required correction product for all products that require correction (fig 3-4).

Only once all correction products are selected, you can proceed to create the correction order (fig 5):

Once created, the correction order’s order info page will open.
Correction orders receive a four-digit order number

Manual creation

To Manually create a correction order, click the Correction order button of the order requires correction (fig 4):

Follow by clicking “Create manually” (fig 1):

Once created, the Correction order’s task list page will open.

Start by adding the step/s that require correction.

Click “Add new step” fig 1).

Select the Step required for correction (fig 2).

Select a Task (fig 3) or a Product (fig 4) to add to the selected step.

In integrated systems, you can also select the Toolkit project that requires correction. This project will be available for correction in the correction order (fig 5):

To add additional Steps, Products, or Tasks, click any of the “Add new” buttons in the footer of the page:

Creating Correction orders without Products (Relevant only for OOONA users that are NOT using Products)

Correction orders can be created from preset Correction workflow templates or Manually by adding all the required Steps, Products, and tasks.

Creation from Correction workflow template

In the “Orders” page, click the “Correct” button (fig 4) of the order that requires the correction:

On the following page, all Steps from the original order will be displayed (fig 1).

Select the Steps required for correction by clicking their orange selection button (fig 2).

In the following example, the Spanish and Italian steps are required for correction.

Once selected, click “Select a correction workflow template” (fig 3):

Select the required Correction workflow template by clicking the blue selection button:

Once created, the correction order’s order info page will open.
Correction orders receive a four-digit order number

Manual creation

To Manually create a correction order, click the Correction order button of the order requires correction (fig 4):

Follow by clicking “Create manually” (fig 1)

Once created, the Correction order’s task list page will open.

Start by adding the step/s that require correction.

Click “Add new step” (fig 1).

Select the Step required for correction (fig 2).

Select a Task to add to the selected step (fig 3).

In integrated systems, you can also select the Toolkit project that requires correction. This project will be available for correction in the correction order (fig 4):

To add additional Steps and Tasks, click any of the “Add new” buttons in the footer of the page:

Correction orders' pricing

Correction orders are created not priced by default (fig 2) but Manual and Preset customer prices can be applied, if necessary.

To apply a Manual or Preset customer price, click the magnifying glass of the required product (fig 3).

To add a Manual price, Select “Manual” (fig 4) and enter the per minute (fig 5) or fixed price (fig 6).

To add a Preset price, if available, select it from the list (fig 7):

Once a Correction order was created for an order, a button will be added in the “Connected orders” column.

Once clicked, the Correction order’s order info page will open to provide easy access to the correction order: