This update changed the way the system generates the UI. If the cache is not cleared, some elements might not display correctly.

As such, please make sure to clear the cache once your system is updated.

To clear the cache in Chrome, please follow these instructions: Clear cache & cookies - Computer - Google Account Help

New features

Engines for automatic speech recognition and machine translation were added to the system.

These are created as resources and assigned to tasks in the system. Engines will perform the required actions once the task they are assigned to is ready to start:

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For a more detailed explanation of this functionality, please check the Engines manual.

Engines are not available by default. If you’d like to enable the functionality, please reach out to us to know the requirements.

Languages can now be added to resources as language pairs, instead of as just source and target languages, enabling more control over what tasks a resource can be assigned to:

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Once enabled, populate the Source language (1) and Target language (2) fields. The system will generate a list of possible language pairs.

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After saving, the selected language pairs will be added to the list and will be applied when assigning the resource to tasks.

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The icon for Languages in the resource’s profile and in the resources page will change to indicate language pairs are being used:

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A resource can only use either languages or language pairs.

If a user has both set up, only the currently enabled option will be applied.

The split task functionality has been completed reworked.

A split wizard has been added.

Tasks can now be split by either duration, number of subtitles, or split according to the previous task in the flow.

The split will also be reflected in the Toolkit:

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For a more detailed explanation of the new functionalities, please check the Split tasks manual.

Support for pivot languages has been added.

If used, the system will treat the first selected target language as pivot. The remaining languages will treat the pivot language as the source language to filter assignable resources and assign rates.

This functionality can be enabled from: Administrator > Web administrator > Configuration > Settings.

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To learn more about this functioanlity, please check the Pivot language manual.

Support for supplier script has been added.

With a supplier script, a different script type (with script, without script) can be used for different tasks.

This will reflect itself in rate calculation.

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To learn more about this functionality, please refer to our Supplier script article.

From: Administrator > Web administrator > Configuration > Defaults tab

A new option was added to the system: Change orders to 'In progress' once all pre-production tasks are completed

If enabled (1), the status of orders will automatically change to “In progress”, making it visible to basic resources.

Additional settings were also added to notify the resource in charge of the orders that the status was automatically changed (2). The standard task assignment notification can also be sent out for resources assigned to tasks within these orders (3).

These notifications are not sent out immediately. The system will send them out every 15 minutes. If multiple orders changed status using this functionality within that time frame, a single email with all affected orders/tasks will be sent out.

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A new option has been added to the system, enabling the user to check a resource’s availability or current assignments before assigning a task:

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The calendar shortcut will open the Team tasks manipulation scheduler and show the selected resource’s current assignments and more resources can be selected and compared.

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By clicking on “Assign (Name of resource)”, the resource will be assigned to the selected task.

This functionality can be enabled from Administrator > Web administrator > Settings, using the “Display the scheduler in the resource assignment” option:

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It is now possible to send automatic notifications to resources if changes are applied to tasks they are assigned to:

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These notifications can be enabled from Administrator > Web administrator > Application configuration > Emails:

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For a more detailed explanation, please check the Automatic notification of changes to a task section of the System notifications help desk article.


Projects improvements

The “Projects” functionality has undergone multiple changes to improve usability:

From: Sales > Project dashboard

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Multiple new columns have been added to the Project dashboard page:

Total duration

Project lead

Source languages

Target languages

Product types

Producs

Content types

Genres

Project internal supply date

Project supply date

Progress

Quote number

Sales person

Billing customer

Production types

The data within the new columns will also reflect the content of the orders within the project. For example, if a project has orders with both English and French as source languages, both will be registed as source languages in the project.

From Sales > Project dashboard > Edit OR Project dashboard

A new field has been added: Sales person.

This field behaves the same way it does at the order level. For more details, please check the Sales person manual.

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Project status have been added.

These status are currently only informative.

The list of available status can be customized from Administrator > Tables > Status tables > Project status

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  • Project dashboard (main page)

  • Status tab

  • Project files tab

  • Project member tab

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Other improvements and changes

Data entry

A new option has been added to customer profiles: “Requires purchase order for invoicing”

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If enabled, this information will be displayed in the Customer billing statement generator and Customer billing statements pages to indicate this information.

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If a purchase order is required and hasn’t been provided, the Customer billing statements Items/Full view and Customer billing statement generator page will mark the Purchase order field red:

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A new column was added to the Monthly resource report approval status and Wage reports pages: Invoice upload date.

This column will display the date of the last invoice uploaded for that report.

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This column will only be displayed if the upload of invoices is enabled at the system level.

To learn more about invoice uploads, please check our article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/1906376705/Resource+invoices#Resource-uploaded-invoices

It is now possible to copy a resource’s properties to multiple resources at once.

This can can be done from either Administrator > Web administrator > Logins or from Manager > Rolodex tables > Resources, using the copy functionality and the “Duplicate user’s properties” option:

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For a more detailed explanation of this functionality, please check the corresponding section within the resoure creation manual.

A new field has been added to orders: Production type

This is a preset list that can be edited from Administrator > Tables > Production type.

A column for this new new field is also available in the Sales dashboard > Orders tab.

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A new field has been added to orders: Genre

This is a multiselect field selectable from a preset list that can be edited from Administrator > Tables > Genres.

A column for this new new field is also available in the Sales dashboard > Orders tab.

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The already existing “Content type” field has been expanded. Now it can be found at both the customer level, as well as global.

The global selection can be edited from Administrator > Tables > Content type.

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When adding a job title to a customer contact or a consolidated account contact, the field now allows new titles to be added using the “Add new job title” button.

From Manager > Rolodex tables > Customers > Magnifying glass > Contacts.

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From Manager > Rolodex tables > Consolidated account > Magnifying glass > Contacts.

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User Experience

A new mode was added to the Sales dashboard (Orders, Languages and Tasks tabs) to improve the page’s speed.

It offers three modes: full (show all live data), fast (show no live data) and custom (choose which live data should be shown).

For a more detailed description of this functionality, please check our Display mode helpdesk article.

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When uploading folders, the system will now check the “Watch folder & Folder upload defaults” for which file type to assign and, if multiple file types are found based on the extension, the file type field will be kept empty to be populated by the user.

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To learn more about folder uploads, please check the help desk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/631603201/Uploading+files+to+tasks+assets+upload#Folder-upload

The Task types page can be made accessible from the Manager menu using the new role:

Can access the Task types page from the Manager menu

The option to add surcharges within the bulk actions were expanded to also include which task, step or product the surcharge should be added to.

The task confirmation time can now be edited from the Task confirmation status column, by clicking on the status icon.

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The tooltip of the Task confirmation status icon has also been updated to contain more information:

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Additionally, the default response time can now also be set as a system default from Administrator > Web administrator > Configuration > Emails tab.

This default will be applied to all resources in the system, but it can also be edited at the resource level.

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For a more detailed overview of the new functionalities, or to learn more about the Task confirmation functionality, please check the Help desk article: Task confirmation - Ooona Help Center - Confluence (atlassian.net)

Negative percentages can now be added manually to customer and supplier surcharges.

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The automatic assignment can now be on by default on order creation.

This can be enabled from Administrator > Web administrator > Configuration > Defaults:

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This new configuration will be added off by default.

To learn more about automatic assignment, please check our article: Automatic Assignment

The CustomerID field is no longer mandatory by default.

To make it mandatory, enable the “CorporateID is mandatory” option from Administrator > Web administrator > Configuration > Settings:

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When a file is made available in another order, the corresponding task can be completed normally.

New fields were added to the File information page to keep track of the source of the file.

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It is now possible to search for specific prices or rates when changing the range.

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Required role: Manager

When adding a product, it is now possible to select its position within the flow.

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All pages now have the expand columns, clear all filters and refresh buttons at the bottom.

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It is now possible to select “None” as an option in the “Previous task” column.

Tasks with “None” as previous task will not have any requirements to get started.

When choosing “None” as previous task, a blue alert will be shown stating that no Toolkit project will be inherited.

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This option was also added to Bulk actions > Tasks > Previous task update

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Fixed an issue that would only import the project of the first selected language in correction orders with multiple languages.

Action required: The first task of the correction product needs to have “None” as a previous task.

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Under Finance > Billing > Resource report generator, there is now the “Supplier duration for billing” and the “Supplier duration in minutes for billing”, which will display the duration being used for the billing of tasks.

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When “Use supplier duration for billing” is not marked, the “Supplier duration for billing” and “Supplier duration in minutes for billing” under Resource report generator (Finance) will show the order’s duration.

Also under Resource report generator (Finance), the “Duration” and “Duration in minutes” columns are now showing the order’s duration and not supplier duration.

Under My menu > Resource report generator and Finance > Billing > Resource report generator, the “Units reported for billing”, “Duration” and “Duration in minutes” columns now shows the value being used to calculate the task.

A new section has been added to the Automated file distribution (both Email or FTP/S3) to notify a user if an automated distribution fails.

To learn more about this functionality and how to set it up, please check the corresponding section in our Automated file distribution manual.

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When pressing tab after entering the verification code, the system will now login instead of re-sending the code.

From Administrator > Web administrator > Name conventions

The “Purchase order” and “Internal purchase order” fields, available in the order info and billing related pages, have been added to the Name conventions:

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The realtime-specific date names have been added to the Name conventions.

These can be customized from Administrator > Web administrator > Name conventions.

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The option to enable filtering of the column in the Order tasks page (1) has been reworded for clarity.

If on, the columns in the Order tasks page become filterable and the option to move tasks is disabled.

Settings (3) were also added to this page to enable saving this mode as the page’s default.

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A bulk method was added to the Add new task/Add new step/Add new product options within the Order tasks page.

This button will enable adding a combination of tasks/steps/products to the existing order, using the same flow as the already existing Bulk actions.

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Roles

Changing the source language in the order info page will now require a role:

Can change the source language in orders

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When editing a language, a notification will alert the user to the potential need to revise rates and assignments based on the new language.

A new role was added to show the “Customer price billing description” column in the Resource report generator page:

Can see the “Customer price billing description” column in the resource report generator

A new role was added to limit who can create customers in the system:

Limit customer creation

Bulk actions button is now disabled for users without the role: Can edit orders.

Added a changes log to Roles and Role groups pages.

In Roles:

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In Role groups:

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Security

Added a button to test the current authentication manner to Administrator > Web administrator > Configuration > Security.

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The same test is also available in the Resource info page.

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When using 2-Factor Authentication, the authentication methods that were not setup by the user will appear as disabled.

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From Administrator > Web administrator > Configuration > Security

Implemented an option to add the configuration of the required authentication method before applying it to the system.

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For additional details on this topic, please check the corresponding section in our helpdesk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/1833730049/Activating+2-factor+authentication#Additional-authentication-methods

In order to improve the page’s performance, the data shown in the page will be recalculated every morning automatically at 6 AM (system time).

The option “Run now” will recalculate all data on demand and can be performed every 5 minutes.

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In the above tabs, the duration was broken into 2 columns:

Order duration in minutes - displays the order’s duration.

Product duration in minutes - displays the order’s duration x each language x product, so if an order has 10 minutes and a language within has 2 products, that’s 20 product duration.

If the order is quantity based, these fields will show 0.

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For additional information regarding 2FA, please read our https://ooona.atlassian.net/wiki/x/AYBMbQ article.

We now have a setting in Administrator > Web administrator > Configuration > Security tab that allows enabling 2FA when sending subcontractors' links.

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When ON, 2FA by email will be required when subcontractors open subcontractors' links.

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UI

The range options were grouped into a single icon across the system.

Additionally, clicking on “Range options” will also open the Change range page.

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Some options were added to be able to change how steps are displayed in the Order tasks page and to better distinguish between them.

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These options can be found from Administrator > Web administrator > Configuration > Settings.

It’s possible to set alternate shades of grey for each language, add a line between tasks and/or a line separating steps.

The current combination of options will be shown as a simulation on the right.

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Sales/Manager > Watch folder files

Multiple fields and buttons in the Watch folder files page were reworded.

The columns were also reorganized to improve usability.

Improved the background performance of the watch folder when attaching large MPD folders to multiple orders at a time.

When multiple users match the automatic assignment criteria, the dropdown menu will change to red and specify multiple matches were found.

A selection will be required to save.

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To learn more about automatic assignment, please check our article: Automatic Assignment

If there is only one currency available in a monthly report, the currency field will be disabled.

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“Connected resources”, “Connected teams” and “Used in templates” columns now indicate how many items are included in the list.

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In orders with unit reporting, the icon will now turn green when all units have been reported.

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Added a new loading indicator selector and five colors to choose from under Administrator > Web administrator > Configuration > Appearance tab:

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Added a column called “Used in templates” in Administrator > Tables > Task types to show in which templates a task is used.

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Under Sales dashboard > Tasks tab, the size of the assignment dropdown menus has been increased.

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A new option was added to enable editable cells in the system to be surrounded by a dotted border:

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This setting can be found in Administrator > Web administrator > Configuration > Defaults > Grid editable cell indicator section.

The indicator can be enabled or disabled. The opacity of the line can also be adjusted.

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When uncompleting a task, the previously reported units are now visible and can be restored either from the Unit reporting report or when re-completing the task.

For that, click the blue arrow:

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Rewording


Bug fixes

API related development and bug fixes

A more detailed breakdown of all API-related information can be found in our postman page: OOONA Manager Api

The “UpdateOrder” endpoint will be phased out in the coming versions.
The “UpdateOrders” endpoint will be replacing it, as it covers the same functionality.

Please adjust your code accordingly.