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Overview

The realtime orders are a module in the OOONA Manager that enables creating orders tailored for live captioning requests, including solutions such as test times, customer destinations and logging of discrepancies.

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  1. Start time - time at which the broadcast is expected to start

  2. Test time - time before the broadcast to perform the necessary tests. This field is automatically populated based on the preset in the system defaults.

  3. Schedueld Scheduled end time - time at which the broadcast is expected to finish

  4. Feed type - how the broadcast will be fed. The content of this field is based on the system’s editable selection.

  5. Customer destination - the location where the task will be performed. The selection is based on the list in the customer’s profile.

  6. Primary audio - the primary source of audio. The selection is based on the list in the customer’s destination and will be autopopulated based on the destination.

  7. Connection method - how the connection will be done. The content of this field is based on the system’s editable selection and will be autopopulated based on the customer’s destination’s configuration.

  8. Line position - Instruction instruction on how to position the lines. The content of this field is based on the system’s editable selection.

  9. Once all required fields have been populated, click on “Price product/s” to select a workflow template.

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The same information can also be accessed via the Realtime info column in the Sales dashboard.

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