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Overview
Realtime tasks are tailored for live captioning requests, including options for functionalities such as test times, customer destinations and logging of discrepancies.
Due to their specific nature, Realtime tasks are separate from other tasks in the system.
Accessing Realtime tasks
If assigned, these can be found from My menu > Tasks > My realtime tasks tab.
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If the Realtime task info magnifying glass has a green tick ( |
Completing realtime tasks
Realtime tasks can be completed using the “Mark as complete” column (1):
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Once all required reporting is done, the popup can be closed and the “Mark as complete” icon will change to blue (8), indicating it can be clicked to complete the task and remove it from the current list.
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Reporting discrepancies
If discrepancies need to be reported, this can be done using the “Discrepancy report” button (1) in the My menu > Tasks > My realtime tasks page.
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