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titleCustomer-specific standard email messages added (4744,4833)

The ability to add customer-specific standard email messages has been added to the system.

Customer-specific email messages will be used instead of the global versions if the email being sent is related to the customer with the customer-specific email message.

If a triggered email includes customers with different customer-specific email messages, each customer’s email will be sent separately.

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Info

To learn more about this functionality, please check our helpdesk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/2141224962/Standard+email+messages#Customer-specific-standard-email-messages

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titleMake task confirmation mandatory in order to open Toolkit or download files - new setting added (4488)

A new setting was added to make Task confirmation mandatory in order to open Toolkit or download files.

This setting is available at Administrator > Web Administrator > Configuration > Settings > Task confirmation is mandatory to open the Toolkit for a task.

Info

To learn more about this new functionality, please check the Making task confirmation mandatory to open the Toolkit/download files section of the Task confirmation help desk article.

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titleRange options - more search fields allowing for multiple selections (4114)

The following fields in the range options now allow for multiple selections:

Product

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Resource in charge

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titleRange options - new functionality added: include/excude orders (4637)

A new option has been added to the range: Exclude/include orders.

The new function is available within the range popup and can be used to exclude or include individual orders from the current range and fine-tune it.

To learn more about the functionality, please refer to the dedicated section in our Range options helpdesk article.

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titleDate validation - functionality added to prevent dates from exceeding the next date (4339)

A functionality was added to prevent dates from going over each other in an illogical manner.

If enabled and the user tries to edit dates in an illogical manner (for example, having the Order internal supply date exceed the Order supply date), the action will be blocked an a notification will be shown:

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The new settings are available from Administrator > Web administrator > Configuration > Settings:

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titleNew status - Partially completed (4665)

A new status has been added to the system: Partially completed

Changing an order into this status will perform the following actions:

The order will become read-only, except for Pricing and Rates.

Resources assigned to uncompleted tasks in the order will be unassigned and informed via email that the order has been cancelled.

If a Toolkit project exists in an uncompleted task, the task will be completed with the resource assigned

All uncompleted productions tasks will be completed and rates cleared

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titleBilling statements - statements are now canceled instead of deleted (4930)

Customer billing statements are now canceled instead of deleted.

When a billing statement is canceled, all items within return to the Customer billing statement generator page, and a new statement can be created.

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Canceled items can be seen from the “Show canceled” option at the bottom of the page.

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titleResource report generator - manager approval step added (4862)

An option was added to add a manager approval step to items in the Resource report generator page.

Only items approved by a manager can be used to generate a resource report.

Info

For a more detailed explanation of the new functionality, visit the dedicated section in the resource reports help desk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/1888747528/Resource+reports#Requiring-manager-approval-for-resource-report-items

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titleResources > Rates - now only valid rates are shown (4867)

The Rates popup within the resource profile (Manager > Rolodex tables > magnifying glass > Rates), now only shows rates the resource is qualified for, instead of all rates in the system.

This verification uses the same criteria as task assignment: Tasks, languages and order types

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titleNotes - Improved tooltip sensitivity and changed the color of writing area (4531)

From Sales > Sales dashboard > Orders or Tasks tabs, the Notes tooltip sensitivity was improved.

The writing area was also changed to white.

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titleDuration and Supplier duration added to name conventions (4156)

Duration and Supplier duration are now available in Administrator > Web administrator > Name conventions.

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title"Task Info" column added to "My Team's tasks" page (3105)

“Task Info” column was added to My Tasks->My Team’s tasks page.

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titleThe "Custom field" can now be edited from the grid (3162)

The “Custom field” can now be edited from the grid directly as a dropdown menu.

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titleVoucher number added to Name conventions (4462)

Voucher number is now available in Administrator > Web administrator > Name conventions.

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title"Response requirred by" column added to Tasks page (4570)

The “Response required by” column was added to My menu > Tasks page.

It was added to the “My tasks”, “Pool tasks”, “My realtime tasks” and “Tasks completed” tabs.

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title“Quote number” column was added to the Customer billing statements "Full view" and "Items" pages (4582)
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title"Quote number” field was added to the "Order Info" page (4572)

The “Quote number” field was added to the Additional information tab in the “Order Info” page.

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titleA "Resource in charge" markup was added to the Standard email messages page (4577)

It can be added in the body or the subject of the email.

This will add the name of the Resource in charge of the order it the email’s body or subject.

For more about Standard email messages, please read Standard email messages

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title"Resource Report Generator" pages - new columns added (4461)

The following columns were added both to:
Finance>Billing>Resource Report Generator page
and My menu>Resource Report Generator page.

Please note that project related columns also depend on “Enable project” system setting.

-Order supply date

-Project supply date

-Resource in charge

-Project number

-Project name

-Project lead

-Resource rate detailed description (this field needs to be turn on before you can see it. Please refer to 4398 down below for more info.)

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title"Customer requires Purchase order" column added to "Sales dashboard" and "Project dashboard" (4386)

The column was added to the Orderstab of the Sales dashboard and Project dashboard.

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titleCritical task added to Name conventions (4575)

Critical task is now available in Administrator > Web administrator > Name conventions.

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titleQuote number- New role added (4573)

Only resources with this role can edit the Quote Number field in orders and projects.

Role name: Can edit the quote number

For example, In the Order info page>Additional information tab,
only resources with that role will be able to edit this field.

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title"Customer billing statement generator" page - new columns added (4460)

The following new columns were added to the "Customer billing statement generator" page :

-Air Date

-Project supply date

-Customer CorporateID

-Project number

-Quote number

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titleNew columns added to "All rates" and "Rates" pop-up within "Resource info" page (4391)

The following new columns were added:

Order type, Currency, Unit type, Task, Source, Target, Units, With script, Without script, Script not relevant, Minimum rate, Maximum rate and Fixed rate.

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title"Resource info" page - Emails sent to all addresses and tooltip reworded (4516)

When there is more than one email in the “Resource info” page, all emails will receive system notifications.

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The “Email” tooltip was also reworded for clarity.

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titleMake a task customer specific - New setting added (4387)

When creating a new task within the Task types page, you can now decide to make it customer specific or consolidated customer specific.

When a task is customer specific, you can only add it to that specific customer’s Orders, Products and Workflow templates.

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title"Detailed description" field added to "Customer product prices" and "Resource rates" pages (4398)

In the “Detailed description” field you can add additional details to rates and prices.

In order to display the new field, you’ll need to first enable it from:
Administrator>Web Administrator>Configuration>Setting>Enable detailed Customer price/Resource rate description

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Once set, this information will also be displayed in the following pages:
-Finance > Billing > Customer billing statement generator
-Finance > Billing > Customer billing statements > Full view/Items view

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titleDate colors are now customizable (4401)

Date colors are now customizable in Administrator > Web administrator > Configuration > Appearance tab.

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titleResource creation by copy and import warns if email is being used in Toolkit (4564)

When creating a resource via copy, the system checks if the email is already being used in Toolkit. If yes, the “Create” button will be disabled and a warning message will pop-up:

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When creating a resource via import, if the email is already in used in Toolkit, the resource creation is blocked and there will be a validation error:

Info

To know more about resource creation, read our https://ooona.atlassian.net/wiki/x/AgCTfw article.

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title"Totals in minutes" option added to Calendar Task view (4402)

In Calendar Task view an option to see the totals in minutes was added.
It’s also the default view for this page.

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titleResource types colors - improved contrast and added a preview (4399)

Resource types colors now display better contrast between the background color and the text color, both in Dark mode and Light mode.
Also, a preview was added to display how the colors will look in the rest of the system.

To access this page, navigate to Administrator>Tables>Resource types

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titleInternal purchase order column added (4385)

Internal purchase order column added to the Customer billiung startement generator.

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titleTeams can now be made customer and consolidated account specific (4388)

If a team is specific to a Customer or Consolidated account, you can now pick them from the new drop-down menu under “Customer” and “Consolidated account”.
If the team should apply to all customers and/or consolidated accounts, leave the fields empty.

Info

More on teams in the Manual.

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titleAlternate color by product option added (4503)

It’s now possible to create a visual distinction between the products, by switching the “Alternate color by product” toggle at a system level at a system level.
Switch it from Administrator > Web administrator > Configuration > Settings tab.

Info

Please note that you can only enable one of the following:
Alternate color by Language or Product.

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title“Resources” page of a rate will now filter according to the rate parameters (4390)

The “Resources” page of a rate will only show resources who match the rate’s parameters:
Tasks, Order Type and Language combination.

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titleCreate Template orders to copy orders from - new option added (4267)

Order templates are a way to use a previously selected order as a base to copy when creating a new one.
To learn more about creating an order template, please read the manual.

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titleCustomer destinations added to name conventions (4700)

The Customer destinations field is now available for naming conventions in Administrator > Web administrator > Name conventions.

Info

Please note that this field will only be shown when the Real-time module is enabled in your system.

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titleResource report generator - add Media number column (4685)

A media number column was added to the resource report generator. Both from My Menu and Finance

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titleRate/Price creation - converted into a popup (4394)

When adding a new rate or price to the list, the “Add rate” button will now open a popup in which all the required date can be input.

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Once saved, the pages for additional configurations, such as Tasks and languages, become available in the same popup.

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Projects improvements

The “Projects” functionality has undergone additional changes to improve usability:

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