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The Realtime task info column, when clicked, will open a popup containing technical details related to the task.

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Info

If the Realtime task info magnifying glass has a green tick (image.svg), additional fields will be available in the “Task information” section.

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Completing realtime tasks

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  1. Click on “Add new discrepancy report” to add a new entry

  2. (Optional) Add a Writer description

  3. Add a Technician description

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  1. Add a Discrepancy start date

  2. Add a Discrepancy end date

  3. Add an error tracking

  4. (Optional) Mark if the discrepancy was preventable

  5. Save

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  1. of the issue

  2. Report the time at which the discrepancy started

  3. Report the time at which the discrepancy ended

  4. Save

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After saving, the new entry will be added to the Discrepancy report page, where it can be deleted (107) or edited (118).

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