Customer product pricelist creation

From: Manager > Pricelists and Workflow templates > Customer Pricelists

Creating a Price list

Start by creating a Pricelist and then add all the different Product prices to this list.

Specific Pricelists can be create so prices within the list will only apply to a specific Customer, Series, etc..

Click “Add pricelist” (fig 1)
Enter the Pricelist description (fig 2)
Add specification level, if necessary. This will make the Pricelist and all prices within it - specific to the selected entity and will only be applied in orders matching these criteria (fig 3)
For a global Pricelist, skip this step.
Click the green V to save (fig 4)

The specification level can only be added when creating the Pricelist and cannot be changed due to data integrity.
If a correction is necessary, delete the Pricelist. Deleting the Pricelist will not delete its content.

Adding Product prices to the Pricelist

From: Manager > Pricelists and Workflow templates > Pricelists > Magnifying glass

Click “Add price” (fig 1)
Enter the Price description. The Price billing description will be copied (fig 2)

The Price billing description is visible to your customer In billing reports so you can change it accordingly.

3. Select the Product you are creating a price for (fig 3)

4. Order type, Currency, and Unit type will auto-populate with system defaults, change if necessary (fig 4).

For Fixed prices, the Unit type should be “Min”.

5. Select the Source and Target languages this price is relevant for (fig 5).
By not selecting any languages, the Price will be available for any language combination.

If different prices are required for different language combinations, a separate pricing line should be created for every language combination.

At this point you can only select one target and one source but once you save the line you can add additional languages for this price.

6. Scroll to the left and click the green V to save before proceeding to the next step

Setting the Monetary values

OOONA offers great flexibility when it comes to pricing types.
Starting from a simple per-unit price (per minute, per subtitle, etc..), up to more complex pricing structures such as interval prices, minimum and maximum prices, and more.

Simple per unit price

For example, 4.2 Euro per minute with script, 6.5 Euro per minute without a script.

Click the Pencil button of the Price to enable editing.
Type the required price with script.
Once entering the with script unit price, it will be copied across to the “Without script” and “Script not relevant” fields.
Edit the “Without script” and “Script not relevant” fields if necessary.
Click the green V on the left of the column to save the changes.

If required, you can reflect the unit price with and without script directly in the price.

“With script” unit price field (fig 1)- reflects the unit price you charge for working with a script (will be applied when With script/Waiting for script is selected in the order )
“Without script” unit price field (fig 2)- reflects the unit price you charge for working without a script, by ear (will be applied when Without script is selected in the order)
“Script not relevant” unit price (fig 3) - reflects the unit price you charge in orders in which the script is not relevant. For example: conform (will be applied when Script not relevant is selected in the order)

For Unit prices, always make sure to populate all 3 unit price columns: With script, Without script, and Script not relevant.

Fixed-price

For example, 250 Euros flat, regardless of duration.

Click the Pencil button of the Price to enable editing.
Type the required “Fixed price” with script.
Click the green V on the left of the column to save the changes.

Per unit price with a Minimum

For example, 4.2 Euros per minute, with a 10-minute minimum (i.e.. 42 Euros minimum).

Click the Pencil button of the Price to enable editing.
Type the required price with script.
Once entering the with script unit price, it will be copied across to the “Without script” and “Script not relevant” fields.
Edit the “Without script” and “Script not relevant” fields if necessary.
Type the required “Minimum price”
Click the green V on the left of the column to save the changes.

Per unit price with a Maximum

For example, 4.2 Euros per minute, with a 500 Euros maximum charge.

Click the Pencil button of the Price to enable editing.
Type the required price with script.
Once entering the with script unit price, it will be copied across to the “Without script” and “Script not relevant” fields.
Edit the “Without script” and “Script not relevant” fields if necessary.
Type the required “Maximum price”
Click the green V on the left of the column to save the changes.

You can set a “Minimum price” & “Maximum price” for a single product.

Interval unit price

For example:
First 10 minutes - 3 Euros per minute
11-20 minutes - 4 Euros per minute
21 minute or more - 5 Euros per minute.

Click “Edit price” (fig 1)
Click “Manipulate price list” (fig 2)
Enter the unit range for the first interval (fig 3) and click “Add rows” (fig 4)
Enter the unit price for the interval (fig 1) and click “Apply” (fig 2)
This will update the unit price for the range displayed in the “From unit” & “To unit” feeds (fig 3)
Repeat steps 3 & 4 for all remaining intervals.
Enter the unit range for the next interval
After entering all required intervals, click “Close” to see the price breakdown

Setting an interval unit price for “Without script”**

Once the unit price intervals are set, you can change the “Without scrips” values, if necessary.

Add the unit range of the first interval (don’t click “Add rows”)
Set the “Apply change to” to “Without script”
Enter the required unit price for this interval for without script
Click “Apply”
Repeat these actions for the remaining intervals

Click “Close” to see the unit price breakdown

Interval fixed price

For example, for the first 10 minutes it’s 100 Euros fixed, for the 11-20 minute it’s 200 Euros fixed, and for 21 minute-onwards it’s 300 Euros fixed.