Order
1 episode/1 Full feature/1 Trailer etc. Normally, a separate order will be created for each media file to be able to monitor the order’s progress separately. For example, 10 orders will be created for a 10 episode series
Task
What needs to be done to deliver the final product to the customer. For example, Translation task, Proofreading task, QC task, Media received from client task, etc. Resources are assigned to tasks
Product
What you deliver to your client. What your client is paying you to do. Examples of products: full translation, translation from an external template file, conform, etc. Products are compiled of tasks
Step
The order’s target language/s
Workflow template
A tool to easily create orders. The workflow template you select when creating the order will determine which steps, products, and tasks, will be added to the order once it is created
Resource
A user that is assigned to a task. Can be a person or company (vendor), payroll, or freelancer. It’s the person in charge of completing the task
Ready task
A task that is ready to be started working on, meaning that all necessary assets to complete this task are available. A task is considered as a “Ready task” whenever its previous task in the order’s workflow is completed. The tool will only be available for the resource once the previous task in the order’s workflow has been completed
Completed task
Once finished working on a task, the resource must mark it as complete so the next task in the order’s workflow will be displayed as a “Ready task”
Flow
Determines the sequence of the tasks in the order’s workflow. Indicates which task has to be completed to make a certain task indicated as a “Ready task”. The default task flow is one after another but can be manipulated
Order supply date
The Order’s delivery date. The date in which your customer requested you to send the final files
Order Internal supply date
Your internal delivery date. The date in which the project manager internally decides to have the final file ready and sent to the customer. The order internal supply date can be the same or prior to the order’s supply date
Task supply date
The task’s delivery date. The task must be completed by the resource by that date
Customer
Your customer. The person/company that ordered the job and will be paying for it
Price
Your income from the job. What your customer will be paying you for delivering the products
Rate
What you will be paying the resource for completing the task he is assigned to