Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

For more information about system-wide automatic notifications, refer to our System notifications article.

For more information about resource level automatic notifications, please refer to our User task completion notifications article.

For more information about automated file distribution, please refer to our Automated file distribution by mail/to FTP article.

Editing standard email messages

...

Subject

Name

HTML

Data provided

Date

<#DATE#>

Date the email is received

Time

<#TIME#>

Time the email is received

Original title

<#OriginalTitle#>

Order title

Sender name

<#SenderName#>

Who sends the email

Recipient name

<#RecipientName#>

The person receiving the email

Company name

<#CompanyName#>

Name of the company the system belongs to

User name

<#UserName#>

Login name

Flag name

<#FlagName#>

When changing a flag, it shows the new flag name

Original flag name

<#OriginalFlagName#>

The name of the flag originally added to an order

System name

<#SystemName#>

Name of the client’s system

Order number

<#OrderNumber#>

Order number

Task name

<#TaskName#>

Name of the task

Team name

<#TeamName#>

The production team

Episode number

<#Episode#>

Number of the episode

Series

<#Series#>

Series name

Season

<#Season#>

Season number

Voucher number

<#VoucherNumber#>

Task voucher number

Languages

<#Languages#>

Target language

Resource in charge

<#ResourceInCharge#>

Add the name of the Resource in charge of the order

Message body

Name

HTML

Data provided

Date

<#DATE#>

Date the email is received

Time

<#TIME#>

Time the email is received + Time Zone

Sender name

<#SenderName#>

Who sends the email

Recipient name

<#RecipientName#>

The person receiving the email

Password recovery link

<#PassWord#>

Link to change password

User name

<#UserName#>

Login name

System link

<#SystemLink#>

Link to the system login

System name

<#SystemName#>

Name of the client’s system

Flag name

<#FlagName#>

When changing a flag, it shows the new flag name

Original flag name

<#OriginalFlagName#>

The name of the flag originally added to an order

Title

<#OriginalTitle#>

Order title

Company name

<#CompanyName#>

Name of the company the system belongs to

Episode number

<#Episode#>

Number of the episode

Season

<#Season#>

Season number

Order number

<#OrderNumber#>

Number of the order

Task name

<#TaskName#>

Name of the task

Team name

<#TeamName#>

The production team

Order info

<#OrderTableData#>

A table with information about the order with a link to a task or tasks

Orders info report

<#OrdersReportTableData#>

Table with order information

Orders info & Finance report

<#OrdersReportTableDataFinance#>

Same table as above, but with “Total, Surcharge and Priced in” columns

Automatic customer files table data

<#AutomaticCustomerFilesTableData#>

A table with Order number, Content, Target language, Media ID, File name (Step broadcast file number) and Duration

Task file remarks

<#TaskFileRemarks#>

Table with remarks added when uploading the file from the previous task

Order remarks not completed

<#OrderRemarks#>

Messages from the order: Order messages, Product messages, Task messages and Internal messages

File link

<#FileLink#>

Link to download a file.

File link upload

<#FileLinkUpload#>

Link to upload a file to a certain order

Order message

<#MessageBody#>

The messages the order has

Media id

<#MediaId#>

Media number

Reply the person in charge link

<#ReplyPersonInChargeLink#>

Link that directs the person to their email page where they can send an email to the Resource in Charge of the order

Voucher number

<#VoucherNumber#>

Task Voucher number

Remark

<#Remark#>

Task remark when sending Subcontractor an access link

Subcontractor access links

<#SubcontractorAccessLink#>

Access link to the assigned task

Languages

<#Languages#>

Target language

Resource in charge

<#ResourceInCharge#>

Add the name of the Resource in charge of the order

Info

Some HTML codes are not available to choose from the dropdown menu. If deleted by mistake, contact Ooona or copy them from the table below.

...