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titleSystem email signatures (4496)

Emails sent out by the system can now include a signature, which can be set as either a system default or at the resource level.

Info

To learn more about this functionality, please check our helpdesk article: https://ooona.atlassian.net/wiki/x/AoADi

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titleCustomer-specific standard email messages added (4744)

The ability to add customer-specific standard email messages has been added to the system.

Customer-specific email messages will be used instead of the global versions if the email being sent is related to the customer with the customer-specific email message.

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Info

To learn more about this functionality, please check our helpdesk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/2141224962/Standard+email+messages#Customer-specific-standard-email-messages

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titleMake task confirmation mandatory in order to open Toolkit or download files - new setting added (4488)

A new setting was added to make Task confirmation mandatory in order to open Toolkit or download files.

This setting is available at Administrator > Web Administrator > Configuration > Settings > Task confirmation is mandatory to open the Toolkit for a task.

Info

To learn more about this new functionality, please check the Making task confirmation mandatory to open the Toolkit/download files section of the Task confirmation help desk article.

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titleA "Resource in charge" markup was added to the Standard email messages page (4577)

It can be added in the body or the subject of the email.

This will add the name of the Resource in charge of the order it the email’s body or subject.

For more about Standard email messages, please read Standard email messages (TBC)

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title"Resource Report Generator" pages - new columns added (4461)

The following columns were added both to:
Finance>Billing>Resource Report Generator page
and My menu>Resource Report Generator page.

Please note that project related columns also depend on “Enable project” system setting.

-Order supply date

-Project supply date

-Resource in charge

-Project number

-Project name

-Project lead

-Resource rate detailed description (this field needs to be turn on before you can see it. Please refer to 4398 down below for more info.)

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