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The “Projects” functionality has undergone additional changes to improve usability:

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titleProject number and Project lead added to the range options (4487, 4740Financial details page revision (4214)

New features and improvements

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titleWarn on self-assignment tasks daily limit (4396)

A limit on how much volume a resource can assign themselves to in a given day has been added to the system.

This will trigger a warning that’s sent out to both the user and the resource in charge of the order when the daily limit is exceeded.

Info

To learn more about this functionality, please check the related section in the Pool tasks manual: https://ooona.atlassian.net/wiki/spaces/OHC/pages/2036334594/Pool+tasks#Warn-on-limit-to-self-assignment-tasks

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titleSystem email signatures (4496)

The project number and Project lead fields were added to the range options.

Please note that these fields are only visible if “Enable projects” is enabled at the system level.

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titleMake "Project" field mandatory when creating a new order - New setting added (4477)

This new setting can be turned on from Admin > Web admin > Configuration > Defaults.

When enabled, “Project” will be mandatory when creating a new order.

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title"Project number" column added to the Sales dashboard>orders page (4486)

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titleEffective delivery date - New date added to projects (4494)

A new date was added to the project dashboard: Effective delivery date.

This new date will be automatically populated once all production tasks within the project are completed, indicating when the project was effectively delivered.

If new orders/tasks are added to the project, this date will be cleared.

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titleProject received date - New date added to projects (4459)

A new date was added to the project dashboard: Project received date

This new date will be automatically populated on project creation and can be later edited.

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titleProject dates - lead time added(4343)

“Link date” functionality added to project dates.

The project internal supply date can be linked to the project supply date.

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The order supply date can also be linked to the Project’s internal or supply date.

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titlePurchase order status - New field added (4215)

A new field has been added to projects: Purchase order status

The content of this field can be customized from: Administrator > Tables > Status tables > Purchase Order status.

Info

The name of this field will reflect the name conventions for “Purchase Order”

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titleProject - New Bulk actions added (150)

In Sales dashboard>Bulk actions>Order, a new “Project” option was added.
With this you can now add, remove or replace projects in existing orders, in bulk.

The “Current project” field will filter the orders based on a project you select there.

The “Change to” field will decide to which project the order will be added.
Please note here you can choose “Not set” to remove and order from a project.

The “Show only orders without project” switch will filter to show only orders without projects.

To apply your selection, click the “Change all visible orders” button.

This option is only available if projects are enabled at the system level (from Administrator > Web administrator > Configuration > Settings > Enable projects)

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titleSaved preset ranges and saved grid layouts are the same in Project dashboard and Sales dashboard (4336)

Saved preset ranges and saved grid layouts set up in Sales dashboard > Orders tab are now the same in Project dashboard > Orders tab.

Please note that the range of orders will always be limited by project on the Project dashboard > Orders page.

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titleLimit order and project access by Resource in charge/Project lead - expanded functionality to projects (4495)

When a resource is selected, the system will also filter the results in Sales>Project dashboard to show only projects that this reassures leads.

To see all projects, click the “Show my projects” button in the bottom of the Project dashboard page.

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Local projects

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titleGenerate a local Project from a task in a Global project - new option added (4617, 4619 ,4475)

When the Head office assigns a local office to a task, the local office can generate a new local project from that task, or assign it to an existing local project.

Once it’s done, neither the Global or the Local office can change the project, and a visual indication will appear to clearly mark a task from which a local project or order was created.

For more about Global offices and projects, please refer to the manual (TBC).

Emails sent out by the system can now include a signature, which can be set as either a system default or at the resource levelFinancial details page of a project (Sales > Project dashboard > Project dashboard > Financial details) has been expanded. New tabs have been added to show different breakdowns of the project’s financial data.

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titleNotes functionality expanded to be part of projects (4514)

The Notes functionality was expanded to also be available at the project level and can be found in the Project dashboard (Sales > Project dashboard).

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Info

To learn more about this functionality, please check the related section in the Notes manual: https://ooona.atlassian.net/wiki/spaces/OHC/pages/1885863937/Notes#Project-notes

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titleProject number and Project lead added to the range options (4487, 4740)

The project number and Project lead fields were added to the range options.

Please note that these fields are only visible if “Enable projects” is enabled at the system level.

image-20240829-162426.pngImage Added

Expand
titleMake "Project" field mandatory when creating a new order - New setting added (4477)

This new setting can be turned on from Admin > Web admin > Configuration > Defaults.

When enabled, “Project” will be mandatory when creating a new order.

image-20240826-111550.pngImage Added

Expand
title"Project number" column added to the Sales dashboard>orders page (4486)

image-20240714-104822.pngImage Added

Expand
titleEffective delivery date - New date added to projects (4494)

A new date was added to the project dashboard: Effective delivery date.

This new date will be automatically populated once all production tasks within the project are completed, indicating when the project was effectively delivered.

If new orders/tasks are added to the project, this date will be cleared.

image-20240723-093041.pngImage Added

Expand
titleProject received date - New date added to projects (4459)

A new date was added to the project dashboard: Project received date

This new date will be automatically populated on project creation and can be later edited.

image-20240723-140253.pngImage Added

Expand
titleProject dates - lead time added(4343)

“Link date” functionality added to project dates.

The project internal supply date can be linked to the project supply date.

image-20240910-153032.pngImage Added

The order supply date can also be linked to the Project’s internal or supply date.

image-20240910-153135.pngImage Added

Expand
titlePurchase order status - New field added (4215)

A new field has been added to projects: Purchase order status

The content of this field can be customized from: Administrator > Tables > Status tables > Purchase Order status.

Info

The name of this field will reflect the name conventions for “Purchase Order”

image-20240723-135604.pngImage Added

Expand
titleProject - New Bulk actions added (150)

In Sales dashboard>Bulk actions>Order, a new “Project” option was added.
With this you can now add, remove or replace projects in existing orders, in bulk.

The “Current project” field will filter the orders based on a project you select there.

The “Change to” field will decide to which project the order will be added.
Please note here you can choose “Not set” to remove and order from a project.

The “Show only orders without project” switch will filter to show only orders without projects.

To apply your selection, click the “Change all visible orders” button.

This option is only available if projects are enabled at the system level (from Administrator > Web administrator > Configuration > Settings > Enable projects)

image-20240728-085652.pngImage Addedimage-20240728-091438.pngImage Added

Expand
titleSaved preset ranges and saved grid layouts are the same in Project dashboard and Sales dashboard (4336)

Saved preset ranges and saved grid layouts set up in Sales dashboard > Orders tab are now the same in Project dashboard > Orders tab.

Please note that the range of orders will always be limited by project on the Project dashboard > Orders page.

image-20240801-105100.pngImage Added

Expand
titleLimit order and project access by Resource in charge/Project lead - expanded functionality to projects (4495)

When a resource is selected, the system will also filter the results in Sales>Project dashboard to show only projects that this reassures leads.

To see all projects, click the “Show my projects” button in the bottom of the Project dashboard page.

image-20240812-105832.pngImage Addedimage-20240812-105858.pngImage Added

Local projects

Expand
titleGenerate a local Project from a task in a Global project - new option added (4617, 4619 ,4475)

When the Head office assigns a local office to a task, the local office can generate a new local project from that task, or assign it to an existing local project.

Once it’s done, neither the Global or the Local office can change the project, and a visual indication will appear to clearly mark a task from which a local project or order was created.

For more about Global offices and projects, please refer to the manual (TBC).

New features and improvements

Expand
titleWarn on self-assignment tasks daily limit (4396)

A limit on how much volume a resource can assign themselves to in a given day has been added to the system.

This will trigger a warning that’s sent out to both the user and the resource in charge of the order when the daily limit is exceeded.

Info

To learn more about this functionality, please check our helpdesk article: httpsthe related section in the Pool tasks manual: https://ooona.atlassian.net/wiki/x/AoADi

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/spaces/OHC/pages/2036334594/Pool+tasks#Warn-on-limit-to-self-assignment-tasks

image-20240801-102849.pngImage Added

The ability to add customer-specific standard email messages has been added to the system.

Customer-specific email messages will be used instead of the global versions if the email being sent is related to the customer with the customer-specific email message.

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titleCustomer-specific standard email messages added (4744)
System email signatures (4496)

Emails sent out by the system can now include a signature, which can be set as either a system default or at the resource level.

Expand
titleNew option added to the range: include/excude orders (4637)

A new option has been added to the range: Exclude/include orders.

The new function is available within the range popup and can be used to exclude or include individual orders from the current range and fine-tune it.

To learn more about the functionality, please refer to the dedicated section in our Range options helpdesk article.

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Info

To learn more about this functionality, please check our helpdesk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/2141224962/Standard+email+messages#Customer-specific-standard-email-messages

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titleMake task confirmation mandatory in order to open Toolkit or download files - new setting added (4488)

A new setting was added to make Task confirmation mandatory in order to open Toolkit or download files.

This setting is available at Administrator > Web Administrator > Configuration > Settings > Task confirmation is mandatory to open the Toolkit for a task.

Info

To learn more about this new functionality, please check the Making task confirmation mandatory to open the Toolkit/download files section of the Task confirmation help desk article.

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x/AoADi

image-20240718-164945.pngImage Added
Expand
titleCustomer-specific standard email messages added (4744)

The ability to add customer-specific standard email messages has been added to the system.

Customer-specific email messages will be used instead of the global versions if the email being sent is related to the customer with the customer-specific email message.

image-20240910-110940.pngImage Added
Info

To learn more about this functionality, please check our helpdesk article: https://ooona.atlassian.net/wiki/spaces/OHC/pages/2141224962/Standard+email+messages#Customer-specific-standard-email-messages

Expand
titleMake task confirmation mandatory in order to open Toolkit or download files - new setting added (4488)

A new setting was added to make Task confirmation mandatory in order to open Toolkit or download files.

This setting is available at Administrator > Web Administrator > Configuration > Settings > Task confirmation is mandatory to open the Toolkit for a task.

Info

To learn more about this new functionality, please check the Making task confirmation mandatory to open the Toolkit/download files section of the Task confirmation help desk article.

image-20240708-101759.pngImage Added

Expand
titleNew option added to the range: include/excude orders (4637)

A new option has been added to the range: Exclude/include orders.

The new function is available within the range popup and can be used to exclude or include individual orders from the current range and fine-tune it.

To learn more about the functionality, please refer to the dedicated section in our Range options helpdesk article.

image-20240905-102720.pngImage Added

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titleDate validation - functionality added to prevent dates from exceeding the next date (4339)

A functionality was added to prevent dates from going over each other in an illogical manner.

If enabled and the user tries to edit dates in an illogical manner (for example, having the Order internal supply date exceed the Order supply date), the action will be blocked an a notification will be shown:

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The new settings are available from Administrator > Web administrator > Configuration > Settings:

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titleNew status - Partially completed (4665)

A new status has been added to the system: Partially completed

Changing an order into this status will perform the following actions:

The order will become read-only, except for Pricing and Rates.

Resources assigned to uncompleted tasks in the order will be unassigned and informed via email that the order has been cancelled.

If a Toolkit project exists in an uncompleted task, the task will be completed with the resource assigned

All uncompleted productions tasks will be completed and rates cleared

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titleResources > Rates - now only valid rates are shown (4867)

The Rates popup within the resource profile (Manager > Rolodex tables > magnifying glass > Rates), now only shows rates the resource is qualified for, instead of all rates in the system.

This verification uses the same criteria as task assignment: Tasks, languages and order types

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titleNotes - Improved tooltip sensitivity and changed the color of writing area (4531)

From Sales > Sales dashboard > Orders or Tasks tabs, the Notes tooltip sensitivity was improved.

The writing area was also changed to white.

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title"Response requirred by" column added to Tasks page (4570)

The “Response required by” column was added to My menu > Tasks page.

It was added to the “My tasks”, “Pool tasks”, “My realtime tasks” and “Tasks completed” tabs.

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title“Quote number” column was added to the Customer billing statements "Full view" and "Items" pages (4582)

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