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Given their specific nature, specialized pages are also available to monitor the status of realtime tasks and orders.

Info

The pages indicated here in this article are restricted to users with:

Department Supervisor role

“Realtime supported” enabled

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  1. Discrepancy report - indicates if discrepancies have been reported. For more details, prefer refer to the Discrepancy dashboard page section.

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Discrepancy dashboard

While the work takes place, discrepancies in the scheduled end time and other issues might need to be reported by the writer and later confirmed by a technician.

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In the Discrepancy reports tab, a list of orders with reported discrepancies will be shown, as reported by caption writers.

Discrepancy reports can have one of the following status:

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No discrepancy (will not be shown in this page)

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Writer description missing

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Technician description missing

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All filled out

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Writer & Technician description missing

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Previously approved reports can be shown using the “SHow “Show all - orders pending approval” option at the bottom of the page:

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