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This update changed the way the system generates the UI. If the cache is not cleared, some elements might not display correctly. As such, please make sure to clear the cache once your system is updated. To clear the cache in Chrome, please follow these instructions: Clear cache & cookies - Computer - Google Account Help |
New features
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Engines for automatic speech recognition and machine translation were added to the system. These are created as resources and assigned to tasks in the system. Engines will perform the required actions once the task they are assigned to is ready to start:  For a more detailed explanation of this functionality, please check the Engines manual.
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Languages can now be added to resources as language pairs, instead of as just source and target languages, enabling more control over what tasks a resource can be assigned to:  Once enabled, populate the Source language (1) and Target language (2) fields. The system will generate a list of possible language pairs.  After saving, the selected language pairs will be added to the list and will be applied when assigning the resource to tasks.  The icon for Languages in the resource’s profile and in the resources page will change to indicate language pairs are being used: 
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The split task functionality has been completed reworked. A split wizard has been added. Tasks can now be split by either duration, number of subtitles, or split according to the previous task in the flow. The split will also be reflected in the Toolkit: 
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Support for pivot languages has been added. If used, the system will treat the first selected target language as pivot. The remaining languages will . Read more about Language pairs in the manual. |
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The split task functionality has been completed reworked. A split wizard has been added. Tasks can now be split by either duration, number of subtitles, or split according to the previous task in the flow. The split will also be reflected in the Toolkit:
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Support for pivot languages has been added. If used, the system will treat the first selected target language as pivot. The remaining languages will treat the pivot language as the source language to filter assignable resources and assign rates. This functionality can be enabled from: Administrator > Web administrator > Configuration > Settings.  Once enabled, in the order creation process the “Use pivot language” option will be available.  The pivot language can also be enabled or disabled in existing orders via the new toggle in the Order info page.
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Support for supplier script has been added. With a supplier script, a different script type (with script, without script) can be used for different tasks. This will reflect itself in rate calculation, This functionality can be enabled from: Administrator > Web administrator > Configuration > Settings.  Once enabled a new field will be available in the Order info page:  A new column will be available in the Order tasks page. Marked tasks will use the supplier script to calculate the rate.  This can also be preset at the same places as other task settings: Task types page Products Workflow templates .
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Introducing new features for multiple media numbers in the range options: filtering and order creation for multiple media numbers.
These new features are available within the range options page.   |
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From: Administrator > Web administrator > Configuration > Defaults tab A new option was added to the system: Change orders to 'In progress' once all pre-production tasks are completed If enabled (1), the status of orders will automatically change to “In progress”, making it visible to basic resources. Additional settings were also added to notify the resource in charge of the orders that the status was automatically changed (2). The standard task assignment notification can also be sent out for resources assigned to tasks within these orders (3).
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It is now possible to send automatic notifications to resources if changes are applied to tasks they are assigned to:  These notifications can be enabled from Administrator > Web administrator > Application configuration > Emails: 
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Projects improvements
The “Projects” functionality has undergone multiple changes to improve usability:
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From: Sales > Project dashboard  Multiple new columns have been added to the Project dashboard page: Total duration Project lead Source languages Target languages In Administrator > Configuration > Settings a new system setting was added to determine if resources must enter a reference number when submitting a Resource report. Additionally, entering a reference number will no longer lock the report or it’s items for editing, only submitting it will do so.  |
Projects improvements
The “Projects” functionality has undergone multiple changes to improve usability:
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From: Sales > Project dashboard Multiple new columns have been added to the Project dashboard page: Total duration Project lead Source languages Target languages Product types Producs Content types Genres Project internal supply date Project supply date Progress Quote number Sales person Billing customer Production types
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Project status have been added. These status are currently only informative. The list of available status can be customized from Administrator > Tables > Status tables > Project status  |
Other improvements and changes
Data entry
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A new option has been added to customer profiles: “Requires purchase order for invoicing”  If enabled, this information will be displayed in the Customer billing statement generator and Customer billing statements pages to indicate this information.  If a purchase order is required and hasn’t been provided, the Customer billing statements Items/Full view and Customer billing statement generator page will mark the Purchase order field red:   |
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A new column was added to the Monthly resource report approval status and Wage reports pages: Invoice upload date. This column will display the date of the last invoice uploaded for that report. 
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It is now possible to copy a resource’s properties to multiple resources at once. This can can be done from either Administrator > Web administrator > Logins or from Manager > Rolodex tables > Resources, using the copy functionality and the “Duplicate user’s properties” option: 
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A new field has been added to orders: Production type This is a preset list that can be edited from Administrator > Tables > Production type. A column for this new new field is also available in the Sales dashboard > Orders tab.  |
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A new field has been added to orders: Genre This is a multiselect field selectable from a preset list that can be edited from Administrator > Tables > Genres. A column for this new new field is also available in the Sales dashboard > Orders tab.  |
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The lead time functionality has been expanded to allow using minutes as well. Using the new field, the Order internal supply date, as well as the Task supply dates, can be automated with more detail:   The same dates can also be automated through the workflow templates, using the same column, from Manager > Price lists & Workflow templates > Workflow templates.   This functionality can be enabled from Administrator > Web administrator > Configuration > Settings > Enable lead minutes:  |
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Other improvements and changes
Data entry
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A new option has been added to customer profiles: “Requires purchase order for invoicing” If enabled, this information will be displayed in the Customer billing statement generator and Customer billing statements pages to indicate this information. If a purchase order is required and hasn’t been provided, the Customer billing statements Items/Full view and Customer billing statement generator page will mark the Purchase order field red: |
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A new column was added to the Monthly resource report approval status and Wage reports pages: Invoice upload date. This column will display the date of the last invoice uploaded for that report.
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It is now possible to copy a resource’s properties to multiple resources at once. This can can be done from either Administrator > Web administrator > Logins or from Manager > Rolodex tables > Resources, using the copy functionality and the “Duplicate user’s properties” option:
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A new field has been added to orders: Production type This is a preset list that can be edited from Administrator > Tables > Content Production type.  |
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A column for this new new field is also available in the Sales dashboard > Orders tab. |
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A new mode was added to the Sales dashboard (Orders, Languages and Tasks tabs) to improve the page’s speed. It offers three modes: full (show all live data), fast (show no live data) and custom (choose which live data should be shown). For a more detailed description of this functionality, please check our Display mode helpdesk article.  |
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The Task types page can be made accessible from the Manager menu using the new role: Can access the Task types page from the Manager menu |
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The option to add surcharges within the bulk actions were expanded to also include which task, step or product the surcharge should be added to. |
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The task confirmation time can now be edited from the Task confirmation status column, by clicking on the status icon.  The tooltip of the Task confirmation status icon has also been updated to contain more information:  Additionally, the default response time can now also be set as a system default from Administrator > Web administrator > Configuration > Emails tab. This default will be applied to all resources in the system, but it can also be edited at the resource level. 
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Negative percentages can now be added manually to customer and supplier surcharges.  |
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The automatic assignment can now be on by default on order creation. This can be enabled from Administrator > Web administrator > Configuration > Defaults: 
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The CustomerID field is no longer mandatory by default. To make it mandatory, enable the “CorporateID is mandatory” option field has been added to orders: Genre This is a multiselect field selectable from a preset list that can be edited from Administrator > Tables > Genres. A column for this new new field is also available in the Sales dashboard > Orders tab. |
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The already existing “Content type” field has been expanded. Now it can be found at both the customer level, as well as global. The global selection can be edited from Administrator > Tables > Content type. |
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When adding a job title to a customer contact or a consolidated account contact, the field now allows new titles to be added using the “Add new job title” button. From Manager > Rolodex tables > Customers > Magnifying glass > Contacts.  From Manager > Rolodex tables > Consolidated account > Magnifying glass > Contacts.  |
User Experience
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A new mode was added to the Sales dashboard (Orders, Languages and Tasks tabs) to improve the page’s speed. It offers three modes: full (show all live data), fast (show no live data) and custom (choose which live data should be shown). For a more detailed description of this functionality, please check our Display mode helpdesk article. |
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When uploading folders, the system will now check the “Watch folder & Folder upload defaults” for which file type to assign and, if multiple file types are found based on the extension, the file type field will be kept empty to be populated by the user. 
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The Task types page can be made accessible from the Manager menu using the new role: Can access the Task types page from the Manager menu |
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The option to add surcharges within the bulk actions were expanded to also include which task, step or product the surcharge should be added to. |
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The task confirmation time can now be edited from the Task confirmation status column, by clicking on the status icon. The tooltip of the Task confirmation status icon has also been updated to contain more information: Additionally, the default response time can now also be set as a system default from Administrator > Web administrator > Configuration > Emails tab. This default will be applied to all resources in the system, but it can also be edited at the resource level.
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Negative percentages can now be added manually to customer and supplier surcharges. |
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| title | Make available - file data will be updated to match theThe automatic assignment can now be on by default on order creation. This can be enabled from Administrator > Web administrator > Configuration > SettingsDefaults:  | |
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The CustomerID field is no longer mandatory by default. To make it mandatory, enable the “CorporateID is mandatory” option from Administrator > Web administrator > Configuration > Settings: |
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When a file is made available in another order, the corresponding task can be completed normally. New fields were added to the File information page to keep track of the source of the file.  |
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The realtime-specific date names have been added to the Name conventions. These can be customized from Administrator > Web administrator > Name conventions.  |
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The option to enable filtering of the column in the Order tasks page (1) has been reworded for clarity. If on, the columns in the Order tasks page become filterable and the option to move tasks is disabled. Settings (3) were also added to this page to enable saving this mode as the page’s default.  |
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A bulk method was added to the Add new task/Add new step/Add new product options within the Order tasks page. This button will enable adding a combination of tasks/steps/products to the existing order, using the same flow as the already existing Bulk actions.  |
Roles
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Changing the source language in the order info page will now require a role: Can change the source language in orders  When editing a language, a notification will alert the user to the potential need to revise rates and assignments based on the new language. |
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Added a changes log to Roles and Role groups pages. In Roles:  In Role groups:  |
Security
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The Two-factor authentication and the Two-factor authentication for subcontractors switches will now be locked for change to all users beside OOONA users.   |
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Added a button to test the current authentication manner to Administrator > Web administrator > Configuration > Security.  The same test is also available in the Resource info page.  |
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From Administrator > Web administrator > Configuration > Security Implemented an option to add the configuration of the required authentication method before applying it to the system.  |
API related development and bug fixes
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The “UpdateOrder” endpoint will be phased out in the coming versions. |
UI
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The range options were grouped into a single icon across the system. Additionally, clicking on “Range options” will also open the Change range page.  |
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Sales/Manager > Watch folder files Multiple fields and buttons in the Watch folder files page were reworded. The columns were also reorganized to improve usability. |
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When multiple users match the automatic assignment criteria, the dropdown menu will change to red and specify multiple matches were found. A selection will be required to save. 
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If there is only one currency available in a monthly report, the currency field will be disabled.  |
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“Connected resources”, “Connected teams” and “Used in templates” columns now indicate how many items are included in the list.  |
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In orders with unit reporting, the icon will now turn green when all units have been reported.  |
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Added a new loading indicator selector and five colors to choose from under Administrator > Web administrator > Configuration > Appearance tab:  |
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Added a column called “Used in templates” in Administrator > Tables > Task types to show in which templates a task is used.  |
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Under Sales dashboard > Tasks tab, the size of the assignment dropdown menus has been increased.  |
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A new option was added to enable editable cells in the system to be surrounded by a dotted border:  This setting can be found in Administrator > Web administrator > Configuration > Defaults > Grid editable cell indicator section. The indicator can be enabled or disabled. The opacity of the line can also be adjusted.  |
Rewording
“Billing messages” in the resource reports reworded to: Resource report messages (3923)
The Display the “Mail file” column in Order files and Centralized file downloads role was reworded to: Can send files and file download links (3728)
File lifecycle policy - multiple fields reworded to improve usability (3801)
The Can put resource report on hold role was reworded to: Can change the “Billing hold” status in the Resource report page (3927)
Bug fixes
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The search field from the top ribbon will now display correctly aligned (3039)
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Fixed an issue that prevent the watch folder page to be accessed correctly from the Sales menu (3882)
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The Outgoing Orders & Steps and Outgoing Tasks tabs in the Supervisor dashboard will now save grids correctly (3867)
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When a step is deleted after deleting all its tasks/products, the target language column will now update correctly (3877)
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The “For billing” tab within a resource report will now show the correct value in the “Revenue per product”, “Cost per product” and “%Profit/Loss per product” columns (3581)
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Fixed an issue that caused the file description to not be retrieved when using the email upload link (3825)
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The “Submitted On” field in the Resource reports no longer checks for the resource report reference number (3568)
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Sales dashboard - the grid will now update correctly when closing the order info page (3807)
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Adding a link to a task will now correctly prompt the “Do you want to complete the task?” popup (3524)
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Notes - fixed issue that caused the relevant roles to not work correctly (3447)
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Bulk actions - fixed an issue that prevented multiple steps to be selected on surcharge removal (3924)
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When using “Null/Not null” filters, other filters are now correctly applied (3611)
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Series status report page - “Show inactive” button is now working correctly (3941)
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Improved the loading of the Profit and loss reports page (3995)
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“Production team” field no longer populated automatically when using certain bulk actions (4016)
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Fixed an issue that caused the watch folder to not attach folders correctly (4101)
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Fixed issue with “price per unit” column in resource report (4109)
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Fixed issue with order messages when sending “Available task” email (4024)
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Resource report generator - grid only showing resources with "resource report" approval manner (3957)
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Bulk actions - step insertion no longer filtering for "not completed" tasks (4125)
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Fixed an issue that would hide the icon in “Order excel” in the Tasks page (3676)
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Fixed an issued that would export the “Custom field” items as a code instead of the description (4104)
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Fixed an issue that wouldn’t show unit reporting data in the Unit reporting report (4173)
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Fixed an issue that caused products changed to “Not for billing” to not update correctly in the Billing statement generator (4060)
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Fixed an issue that caused languages to not be listed correctly on distribution emails (4145)
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Improved the performance of “Scheduler view” and “Grid view” in the Workload control page (4257)
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In order to improve the page’s performance, the data shown in the page will be recalculated every morning automatically at 6 AM (system time). The option “Run now” will recalculate all data on demand and can be performed every 5 minutes.  |
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In the above tabs, the duration was broken into 2 columns: Order duration in minutes - displays the order’s duration. Product duration in minutes - displays the order’s duration x each language x product, so if an order has 10 minutes and a language within has 2 products, that’s 20 product duration. If the order is quantity based, these fields will show 0.  |
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We now have a setting in Administrator > Web administrator > Configuration > Security tab that allows enabling 2FA when sending subcontractors' links.  When ON, 2FA by email will be required when subcontractors open subcontractors' links.  |
UI
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Automatic file distribution emails will now include the order's supply date in the table, if provided. If no supply date is entered, the column will be omitted from the email.  |
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The range options were grouped into a single icon across the system. Additionally, clicking on “Range options” will also open the Change range page. |
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Some options were added to be able to change how steps are displayed in the Order tasks page and to better distinguish between them.
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Sales/Manager > Watch folder files Multiple fields and buttons in the Watch folder files page were reworded. The columns were also reorganized to improve usability. |
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Improved the background performance of the watch folder when attaching large MPD folders to multiple orders at a time. |
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When multiple users match the automatic assignment criteria, the dropdown menu will change to red and specify multiple matches were found. A selection will be required to save.
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If there is only one currency available in a monthly report, the currency field will be disabled. |
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“Connected resources”, “Connected teams” and “Used in templates” columns now indicate how many items are included in the list. |
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In orders with unit reporting, the icon will now turn green when all units have been reported. |
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Added a new loading indicator selector and five colors to choose from under Administrator > Web administrator > Configuration > Appearance tab: |
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Added a column called “Used in templates” in Administrator > Tables > Task types to show in which templates a task is used. |
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Under Sales dashboard > Tasks tab, the size of the assignment dropdown menus has been increased. |
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A new option was added to enable editable cells in the system to be surrounded by a dotted border: This setting can be found in Administrator > Web administrator > Configuration > Defaults > Grid editable cell indicator section. The indicator can be enabled or disabled. The opacity of the line can also be adjusted. |
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When uncompleting a task, the previously reported units are now visible and can be restored either from the Unit reporting report or when re-completing the task. For that, click the blue arrow:  |
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In Administrator>Configurations>Setting a toggle was added to export invoices with grid lines.  The result would look like this:  |
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These columns can now be edited from the grid inside the Cost tab.  |
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The media number column was added to the resource report generator page.  |
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A Media number column was added the the “Outgoing Orders & Step”s and the “Outgoing Tasks” tabs.  |
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Excel sheets exported from the Resource reports (Finance) page will now display the resources' display name in the “ResourceBillingStatementsItems” tab.  |
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In Administrator>Configurations>Settings you can now decide which custom fields to show.  |
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Rewording
“Billing messages” in the resource reports reworded to: Resource report messages (3923)
The Display the “Mail file” column in Order files and Centralized file downloads role was reworded to: Can send files and file download links (3728)
File lifecycle policy - multiple fields reworded to improve usability (3801)
The Can put resource report on hold role was reworded to: Can change the “Billing hold” status in the Resource report page (3927)
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Bug fixes
Sales menu - Watch folder page doesn’t open when clicking on that option of the menu - Fixed (3882)
Order tasks - When deleting a step after deleting all its tasks/products, the target language column is not updated in the Orders page - Fixed (3877)
“For billing” tab in Resource report - “Revenue per product”, “Cost per product” and “%Profit/Loss per product” columns not showing values per product - Fixed (3581)
Email upload link - File description not retrieved if file type is not set - Fixed (3825)
Resource reports - The “Submitted On” field is not editable when the resource report reference number is not available - Fixed (3568)
Order info - Changes in Order info are not shown in the Order tab grid when pop-up is closed immediately - Fixed (3807)
Notes - Users without the Order in-house role could add in-house notes - Fixed (3447)
Sales dashboard - If “Null/Not null” filters are selected in date fields, any filtering applied after is ignored - Fixed (3611)
Series status report page - “Show inactive” not working - Fixed (3941)
Watch folder - When attaching folders to multiple orders, the folder will only be attached to one of the orders - Fixed (4101)
Resource reports - “Price per unit” column always displays value “Without script” - Fixed (4109)
“Available task” email includes all order messages - Fixed (4024)
Workflow templates - Page moves back to the start when editing specific columns in a workflow template - Fixed(4046)
Bulk actions - Step insertion always filters for "not completed" tasks - Fixed (4125)
Sales dashboard - “Custom field” column exported as a code and not using its respective description - Fixed (4104)
Unit reporting report not showing any data - Fixed (4173)
Customer billing statement generator - If products are changed to “Not for billing” from the Products page, they are not removed from the customer billing statement generator they were included in - Fixed (4060)
Automated file distribution - Target language not displayed in the body of the email - Fixed (4145)
Workload control - Improved the performance of “Scheduler view” and “Grid view” (4257)
Watch folders - Files uploaded to an order via Watch folder don’t save file extensions - Fixed (4464)
Task completed list - “Export to excel” button not working - Fixed (4329)
Order files - Toolkit exports file types without the file’s extension - Fixed (4304)
Toolkit file export failed to write a file name with characters outside the standard Latin set - Fixed (3401)
Profit and loss reports and Operating profit reports - Data is now consistent between both pages (4492)
Profit and loss report - Discrepancies in order duration in “Customer tab” and “Orders tab”- Fixed (4666)
File additional description wasn't displayed after upload - Fixed (4660).
Engine rates - “Total amount due” not being updated when completing a task - Fixed (4484)
Realtime orders - “Recreate” option loads indefinitely and not recreating the order - Fixed (4807)
Users without the Basic user role get an error message while logging in - Fixed (4768)
Files in S3 were not deleted despite being marked as deleted in TM - Fixed (4520)
Basic resource with the Can reassign tasks (My tasks/Pool tasks pages) role receives error message when trying to reassign tasks - Fixed (4694)
File uploads with OOONA agent triggered an error message - Fixed (4868)
Correction orders' Toolkit projects - Import was not allowed - Fixed (4826)
Tasks assigned to an engine didn't trigger the next task in the flow when also assigned to an engine - Fixed (4669)
Series assignment apply to episodes - "Select all visible" button not visible - Fixed (4874)
Order creation wizard - Assign task step stuck on endless loading - Fixed (4841)
Orders tab - Too much text in the Media Number column causes a line break if the column is too narrow - Fixed (4410)
Invoice export - Qty/Billing unit and Runtime showing Duration instead of Supplier duration - Fixed (5015)
Order files - File description search field giving wrong options - Fixed (5010)
Scheduler pages - daylight savings time not applying to the grid - Fixed (5006)
Automated file distribution - When using "Send to resource in charge" the system will now send separate emails to the Recipient and the Resource in charge (4983).
Automated file distribution - distribution fails if there's a space between emails. Space will now be trimmed (4735)
Sales dashboard - Multi cell pick not working in the Tasks, Pricing and Cost tabs - Fixed (4513)
Toolkit settings - resetting to default settings deletes the Toolkit project - Fixed (5025)
Tabbing behavior and flickering when switching into TM by clicking on a field - Fixed (4996)
Bulk actions>Task replacement - Link date to not being applied - Fixed (4929)
Order copy - previous task not maintained for first non pre-production task - Fixed (5097)
Supervisor>Discrepancy dashboard - Export to excel not working - Fixed (5107)
Price/ Rate per unit - Save button wasn’t working - Fixed (5197)
Task right after pre production doesn’t become available when it’s Previous task is set to "Flow" - Fixed (5220)
API related development and bug fixes
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A more detailed breakdown of all API-related information can be found in our postman page: OOONA Manager Api |
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The “UpdateOrder” endpoint will be phased out in the coming versions. Please adjust your code accordingly. |
If the Script is not specified in the CreateOrder request, the system will default to “Without script” in the created order (5156)
Orders of inactive customers are now visible in the api but cannot be edited (4598)
API filelistFetch now gives not only the S3 filename but also the visible filename in UI (4736)
Support added in TM API Configuration->Defaults for fields added after "Other," which can now also be renamed. (4856)
Synopsis API settings - Hierarchy added (4793)
Hierarchy was added to the synopsis API setting so some synopsis API will always apply.
The hierarchy works as follows:
Customer
Consolidated
System
The following have been added:
Task Supply date - TaskSupplyDate (DateTime)
Task Internal date - TaskInternalDate (DateTime)
LeadDays - LeadHours (int)
LeadHours - LeadHours (int)
Linked date - LinkedDate (int)
Resource Code - assignment - Resource (int)
Rounding Manner - RoundingManner (bool)
PreviousTasks - PreviousTasks (array: [int])
Toolkit Tool - Toolkit Tool (int)
CriticalTask - CriticalTask (bool)
DefaultFileTypeCode - DefaultFileTypeCode (int)
DefaultFileTypeDescriptionCode - DefaultFileTypeDescriptionCode (int)
DefaultFileAvailability - DefaultFileAvailability (int)
PoolTask - PoolTask (bool)
BillingBySuppliersDuration - BillingBySuppliersDuration (bool)
InformNextTask - InformNextTask (bool)
Delete product
Delete language
Delete file
Add task
File types
File descriptions
Previous tasks
Delete task
Added Office to support API - Office (bool)
Added Project to support API - ProjectID - (bool)
Added customField1,customField2,customField3 to the following endpoints:
OrderStatus
CreateOrder
UpdateOrders
Added CustomFields endpoint.
Added update pages for the 2 new custom fields
Added update fields in the Order and Orders page