Space Index
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AActivating 2-factor authenticationWhat is 2-factor authentication? 2FA or 2-factor authentication is a security measure mainly used to log into systems in a secure way. The user first logs into the system with his username and password and then he gets a second verification request (SMS,
Active users report
This feature enables to export a list of all monthly active users in the manager. The list can be exported up to 4 months backward. To export the list to Excel, follow steps 1-6. After selecting the required month, click Generate: image-20200916-111428.pn
Apache / Java Log4j library inquiry
We are receiving inquiries from our clients regarding the usage and mitigation of the Log4J v2 Exploit in our environment. We want to rest your mind at ease regarding this issue. OOONA does not utilize Log4j in any of our code. In addition, we have checke
Apple iTunes Timed Text (iTT) (.itt)
iTT format is used for delivery to the iTunes Store, YouTube, and Vimeo. This format is designed to deliver captioned media to the iTunes Store. iTT supports a lot of text formatting options and a large range of languages. iTT_S.png Parameter Description
Assigning resources to tasks
Introduction Resources can be assigned to tasks according to their skills: Task Source and target languages Order type Setting up resources skills to be able to assign them to tasks Setting up resources skills to be able to assign them to tasks Single ord
Auto-duration detection on Media upload
OOONA Manager allows for automatic detection of media duration upon file upload. Auto duration defaults can be set on all levels: System Consolidated account Customer Project Series In addition, the Auto duration can be set/changed on a single order level
Automated file distribution by mail/to FTP
Overview After a task is completed, its file can be automatically sent to an email address. This can be applied to any task, but its main use is to automate the delivery of final files to customers. Automated deliveries are set at a customer level from Ma
Automated subtitle checks
Several features are allowing you to spot and fix different types of errors in a subtitles file. GeneralView.jpg Validation Errors Validation Errors runs on the fly and checks the subtitles for the following problems: Subtitle overlaps with a previous or
Automated subtitle checks (Review)
Several features are allowing you to spot and fix different types of errors in a subtitles file. GeneralView.jpg Validation Errors Validation Errors runs on the fly and checks the subtitles for the following problems: Subtitle overlaps with a previous or
Automated subtitle checks (Translate)
Several features are allowing you to spot and fix different types of errors in a subtitles file. GeneralView.jpg Validation Errors Validation Errors runs on the fly and checks the subtitles for the following problems: Subtitle overlaps with a previous or
Automatic Assignment
Overview Automatic assignment is a quick way to assign a resource or a production team when the criteria match a preset. After setting up, it’s available from task assignment pages, as well as during the order creation. image-20240206-125425.png Setting u
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BBase configuration for TK projectA Toolkit project always has a base Project configuration, which includes General presentation mode, language settings, video settings, reading speed and other validation rules. For more details, check the following links: Project Settings - General tab P
Basic terms and terminology
Order 1 episode/1 Full feature/1 Trailer etc. Normally, a separate order will be created for each media file to be able to monitor the order’s progress separately. For example, 10 orders will be created for a 10 episode series Task What needs to be done t
Basic Text Input and Editing
To add a new subtitle, the default hotkey is Enter. If your cursor is on a subtitle of one line, move your cursor at the end of that line and press Enter twice. Subtitle of two lines: place your cursor at the end of the second line and press Enter once. i
Basic user manual- Basic features only (TBC)*
General overview OOONA Manager is a web-based management tool for subtitling and localization companies. Through this platform, users see all the tasks they are assigned to and receive all necessary information about these tasks: delivery dates, access to
Batch Convert
Batch Convert app allows you to simultaneously convert a few subtitle files from one format to another. GenView.jpg Import Click Import Files and choose the files you want to convert or just drag and drop them into the browser page. All the files should b
Billing messages
Overview From Finance > Billing > Resource reports As part of the Resource reports feature, it is possible to add messages pertaining to a specific report or an item within a report. These messages can be found in the new column: image-20230810-143510.png
Burn & Encode
Burn & Encode app allows you to burn subtitles into a video file. The process is also knows as hard-coding subtitles. GeneralView.jpg Uploading subtitles text Click Browse (A) and choose your subtitles file. You can define import settings manually or choo
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CClosed Captions ExportThe following closed captions file formats are supported on export: Depending on the type of the captions file you wish to export to, you will be asked to adjust some of the following settings. Scenarist Closed Caption Format (SCC) image-20200405-211437.p
Closed Captions Mode
General The next few topics are bound to describe just the specific issues when creating Line 21 or digital closed captions. It is supposed that by this point you are familiar with the product. Working with closed captions (CC) often needs a different app
Compare
This app allows you to compare two subtitle files. Screen Shot 2020-08-27 at 13.03.11.jpg Upload the files for comparison as source and target. Import.jpg You can define import settings manually or choose one of the presets on the left side of the window.
Configuring Hotkeys
Hotkeys are keyboard shortcuts. To learn the default hotkeys, go to Settings > Hotkeys or click on the Hotkeys button on the toolbar at the top of the page: worddav72c1648b998e8ea9a2b987e0cb62c84a.png If you are used to specific software hotkeys, we sugge
Configuring Hotkeys (Review)
Configuring Hotkeys
Configuring Hotkeys (Transcribe)
Configuring Hotkeys
Configuring Hotkeys (Translate)
Configuring Hotkeys
Configuring Project Settings
Toolkit allows you to configure project settings according to the customer's specific requirements. Go to Settings > Project Settings Screen Shot 2020-09-11 at 16.50.58.jpg General Tab As the name indicates, these settings allow users to configure general
Configuring the Layout
There are five areas in the Toolkit workplace: Menu and Toolbar (at the top); Subtitle Table (on the right); Video Player (on the left); Document Preview Area (in the middle); Timeline (at the bottom). ConfiguringLayout.jpg To make the Toolkit layout conv
Convert
This app allows you to convert subtitle files from one format to another. GenView.jpg Import Click Import File and choose the file you want to convert or just drag and drop it into the browser page. Import.jpg You can define import settings manually or ch
Correction orders
What are Correction orders? If files that have been created in a certain order require correction, a Correction order can be created. A correction order is created directly from the original order that requires the correction. All Order files available in
Create (Pro)
Create (Pro) is a tool for originating and editing timed text files for TV, web, and mobile delivery. It is designed to create and edit captions or subtitles in any language online, using a simple and intuitive web interface. The tool allows frame-accurat
Create New Users and Allocate Product Licenses
Log in to your account and open the Dashboard app. The Dashboard lets you add new users and allocate licenses. To create user accounts for your team members, press ‘Multiple users creation’. Fill in the user data of your team members. You can do it in Exc
Create Toolbar
The toolbar allows accessing the most important subtitle editing functions with your mouse. Screen Shot 2020-09-08 at 14.47.51.png Icon Description image2020-2-11_13-30-42.png?version=1&modificationDate=1581420644890&cacheVersion=1&api=v2&width=30 Open P
Creating a New Translation Project
Click on New Project. Give your project a name and press Create. By default, Last used settings template will be selected. image2019-12-15_18-20-55.png?version=1&modificationDate=1576426779429&cacheVersion=1&api=v2&width=413&height=150 You can select a di
Creating Your Subtitles (Timing, Cueing, Spotting)
Once your video has been loaded, your interface will look like this: worddav5c09a9795dd36c5935d2e1faa6bd004a.png If you are going to create subtitles from scratch, make sure that you are in Work mode as shown above. To switch modes, from work to review, o
Custom field
What is a “Custom field”? The Custom field is a customizable pull-down field in orders. The custom field is available on the following pages: Sales dashboard > Orders page/Tasks page My Tasks page/Pool tasks page/Tasks completed page Monthly/Resource repo
Customer Product price creation*
Customer product pricelist creation From: Manager > Pricelists and Workflow templates > Customer Pricelists Creating a Price list Start by creating a Pricelist and then add all the different Product prices to this list. Specific Pricelists can be create s
Customer remarks and guidelines
What are Customer remarks? Customer remarks can be used to add permanent remarks, guidlines, etc, to the Customer record. These remarks will be displayed on Basic user pages (My tasks, Pool tasks) for users with the required role. Required role: Can see t
Customer upload link (TBC)
Functionality description File upload links can be sent to your customer so he can independently upload assets (media files and DRM folders) to tasks. The customer can also update the Title and/or Duration if enabled, as part of the upload process. Settin
Customizing a page layout (grid layout)*
Introduction On all OOONA manager pages, the grid layout is customizable, allowing you to show, hide, re-position or change the width of the columns according to your preferences. Once you navigate away from the page, the changes will be discarded and the
Customizing the available Source and Target languages in the system
Source and target languages can be customized in OOONA manager so that only relevant languages will be available on order creation and on additional actions. Deactivating languages that are not in use From: Administrator > Tables > Language tables Click t
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DDelivery Date Colors (Order and Task dates)*Order and Task dates across the system are color coded to allow an easy and instant visual overview of the current workflow status. Red background – The Task / Order is overdue. Green background – The Task / Order is scheduled for today (The next 24 hours
Disabling file download
File download can be disabled per File type. For example, disable the download of Media file types only. Specific users can be given a role to bypass the limitation. Files that are disabled for download will also be disabled for delivery from the Mail fil
Duplicate Media numbers alert
The system can alert users when creating or updating an order with a Media number that is already in use in a different order. Configure from: Administrator > Web Administrator > Configuration > Defaults > Alert duplicate Media numbers switch (fig 5): ima
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EEngines (TBC)Overview Engines are API connecting the OOONA Manager to providers of automatic speed recognition (ASR) and machine translation (MT) to apply those processes to files or Toolkit projects. These are available in the system as resources that are assigned to
Exporting resources' invoices
Enabling Invoices export in the system Once enabled in the system, a PDF invoice can be exported for the resource’s monthly tasks. The invoice can be exported by the resource or for him. This functionality is configuration and role-based. This functionali
Exporting Your Subtitle File
OOONA allows you to export subtitles in many formats, covering most subtitling industry standards https://ooona.ooonatools.tv/Pages/Formats. Go to Import/Export > Export File: ExportGen.jpg
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FFile Delivery Settings*Files can be delivered via email as attachments or as a link for download. The “Send mail” page can be accessed from numerous locations in the system: Accessing “Send mail” page via Sales dashboard Sales dashboard > Order Info > Files image-20221019-07292
File Formats
File Lifecycle Policy (S3 file deletion) To manage your files on AWS S3 bucket, you can configure File Lifecycle Policy, a set of rules that define actions that Amazon S3 applies to a group of objects. Namely, this is used to delete specific files from a bucket after a certain period. Setting up
File name validation
Overview The file name validation functionality can be used to enforce a specific name on files that are uploaded to tasks or exported from the Toolkit. If a file with a name that doesn’t match the file validation is uploaded, the user receives a warning
Finance
Fixing layout and scaling problems If you are experiencing resolution problems and pages are not scaled correctly, try the following actions that should solve most problems. On the “Login” page, click ctrl f5. Wait until the page reloads and login into the system. Log in to the system, pag
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GGeneral Change Logs**OOONA manager allows you to track changes made to main administrative settings. The access to the logs is role-based. Toolkit configuration changes All changes made to the toolkit configuration are logged and can be accessed via Administration → Web admin
General Data Protection Regulation (GDPR)
Introduction As part of the GDPR regulation that OOONA is subjected to, if you want to terminate your OOONA account, you can request OOONA to delete your user and forget all your personal data. Requesting to “Forget you” To send OOONA a request to delete
General messages*
Welcome page message Welcome page messages are messages displayed on the home page of OOONA. image-20221128-071650.png Adding a Welcome page message From: Manager > Messages > Welcome page message Click “Add new message” (fig 1) Select who the message wil
Getting started Help Files
Getting Started with Create Tool Creating a new project Enter the project title. Different clients have different requirements for captions and subtitles. Select a template for your Project Settings from the drop-down menu or define your own project settings https://ooona.atlassian.net/w
Getting Started with Review
Creating a new project Enter the project title. Different clients have different requirements for captions and subtitles. Select a template for your Project Settings from the drop-down menu or define your own project settings https://ooona.atlassian.net/w
Getting Started with Transcribe
Creating a new project Enter the project title. If you are planning to work with an existing subtitle file, select a template for your Project Settings from the drop-down menu or define your own settings https://ooona.atlassian.net/wiki/spaces/OHC/pages/4
Getting Started with Translate Tool
Creating a new project Enter the project title. Different clients have different requirements for captions and subtitles. Select a template for your Project Settings from the drop-down menu or define your own project settings https://ooona.atlassian.net/w
Glossary
Aspect ratio The aspect ratio of video material is related to the shape of the screen used to display the video, i.e. the relation between the height of the projected image and its width. Old Standard Definition TV sets are 4x3, which is the ratio of the
Go-live checklist*
Now what? Once completing the first part of the training, it’s time to start implementing what you’ve learned and start creating real live orders in the system so we can improve the workflow templates and get some feedback. Your goal now is to select an e
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IInactive tasksWhen a task type is no longer required in the system, it can be made inactive so it can no longer be added to orders and workflow templates. When made inactive, the task will not be deleted from existing orders to keep their integrity. To let users know t
Integration and Naming presets
Interval Media number generator The Media number generator enables to quickly enter consecutive media numbers to multiple orders. Start by setting a range in “Change range” to only see the orders you want to update the Media numbers in. Update media numbers from: Sales dashboard > Bulk
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LLimiting file downloadsOverview For security reasons, OOONA makes it possible to limit file downloads in two ways: File type level download limitation Time-based limitations (in days) Setting up download limitations at a File type level To limit the download of a specific file
Locked Timecodes
Translate projects are typically set to lock timecodes, to make sure that the original spotting remains intact. To unlock timecode editing, you can go to Project Settings > Cues tab and uncheck the Lock timecodes box. Keep in mind that access to Project S
Logs - Tracking changes in orders and tasks*
OOONA manager allows you to track changes made to orders and tasks in a number of ways. The access to the log is role-based. Required role: Enable changes log access. The logs are accusable in the following options: Order Changes log The Order changes log
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MManagement help filesMonthly resource report Resources Your Monthly resource report will show you a list of all the tasks completed by you in a certain month. Once you review your tasks and approve the report, accounting is notified so they can proceed with issuing your payment. Make sure to follow
Multicell pick - Easy editing of fields in multiple orders*
The Multicell pick functionality enables quick editing of fields in multiple orders. You will find the Multi-Cell functionality in various pages across the system. Follow these instructions to use the functionality wherever available. image-20221110-06241
Multiple logins for the same user
Multiple logins can be created for a user. For example, creating multiple logins for the same vendor. That way, each login can have its own login and all logins will be consolidated under one primary user. This will allow knowing exactly which user downlo
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NNavigation Hotkeys (System and User levels)Introduction Navigation hotkeys can be configured on a system or user levels. System-level Hotkeys can be used by all users while User level Hotkeys are exclusive for the user. If configured, when clicking the combination of the required characters, the u
New Order dialog
When opening a new order, a Toolkit Configuration Preset should be selected. The drop-down list will include all available presets. If none of the presets is selected, the system will search for default settings of the closest entity the order belongs to
Notes
Overview Notes enable users to create order notes (“in-house” or “everyone”) that do not need to be read or completed to download files. These can be found on all pages where Messages are also featured (Sales dashboard, My tasks, etc.) image-20230725-1544
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OOn-screen notificationsMost of the on-screen pop-up alerts in the system have been replaced with new On-screen alerts. The advantage is that the On-screen alerts do not require confirmation and they vanish without having to take any action. For example, after deleting an order,
OOONA Help Center
OOONA’s help space is available directly from OOONA manager. In our help space, you’ll find various manuals both for OOONA manager and OOONA tools. In addition, the versions' release notes will also be available for you to review once we upgrade your syst
OOONA Help Center Home
Welcome to OOONA's help center Here you will find the documentation for:
OOONA Integrated Help Files
OOONA Manager OOONA Manager Help files OOONA Manager Release notes OOONA PARSER Background Ooona Parser is a helper application that allows you to manipulate your source video files to make them ready for use inside Ooona’s Online Toolkit. It can transcode a source video and create a low-resolution, streaming-ready .mp4 file (down-co
OOONA Tools
Ooona Tools - Version 3.23 Improvements Implemented Disney IMSC 1 .ttml Added simplified positioning for IMSC1 export Added 'Last Modified' column to application Templates in Dashboard Added option to move the chat bubble in case it disturbs the user interface (under the help menu)
Ooona Tools - Version 3.24
Improvements Implemented "Don't count composition characters" option Implemented Quibi Web VTT Implemented calling 'Mark task as complete' URL if passed from Manager API Implemented close / status / get project external API endpoints Implemented multiple
Ooona Tools - Version 3.25
FEATURES & HOTKEYS • Implemented 'Zero Subtitle' templates creation (Subtitle - File Properties) • Implemented 'Add/Trim time' dialog (menu item + hotkey) • Added 'EDL + Images' export with PNG 32 bit images compatible with Adobe Premiere • Added support
Ooona Tools - Version 3.26
Features • Project settings - added 'Validation' tab to perform additional compliance checks on the fly • Added a tool panel button to show Previous/Next subtitle in the video area • Untimed subtitle will not be considered as error unless it's in-between
Ooona Tools - Version 3.26.51
Features Added option to overlay attributes (tags, formatting) from Source to Target (Translate Pro tool) Added language codes for Croatian (cro), Slovenian (sln) and Serbian (ser) Added option to apply timing compensation to IN-cue only (User configurati
Ooona Tools - Version 3.27
Features and User Interface changes • Implemented GDPR user delete + terms of service • Added option to 'Ask to split timecode when splitting a subtitle' under User configuration • Implemented dialog windows resizing by dragging the right or bottom border
Ooona Tools - Version 3.27.8602
Added Netflix Sans Black font Added an option to convert black background to top-alignment (YES Convert) Improved font scaling on video resize Fixed setting previous OUT TC to current IN TC issue if current sub OUT TC not set Fixed - undoing Merge Up caus
Ooona Tools - Version 3.28.15
Added optional text columns to Transcribe tool with custom Excel export, color coding for columns, rich text export to Excel Added 'Transcribe' mode to Project Settings to better support projects originated in Transcribe across all the other tools New spe
Ooona Tools - Version 3.28.21 (January 20, 2021)
Improved copy/paste functionality between projects Added option to pick language codes from external language configuration in Batch Export API Added User Configuration menu for shared projects in Review app Added a ‘Sharing’ indicator to projects list Fi
Ooona Tools - Version 3.28.26 (January 27, 2021)
Implemented Convert API dashboard for creating and revoking API keys Change Yes Convert default "Convert black boxed subtitles to top aligned" value to true Implemented "Don't replace ellipsis with 3 dots" in project settings to keep ellipsis character Ad
Ooona Tools - Version 3.28.31 (February 7, 2021)
Updated Translate page header to include both source and target languages Added client side password validation to make it easier for users to choose their password Updated Convert API page layout Fixed 2x2 script export when there's an empty speaker valu
Ooona Tools - Version 3.28.34 (February 9, 2021)
Implemented ‘Short Forms and Autocorrect’ lists (Settings menu)
Ooona Tools - Version 3.29 (March 4, 2021)
New Implemented "Auto capitalize first word of new sentence" (should be turned on in user configuration) Improved Short Forms and Autocorrect functionality (User Configuration) Implemented DSS IMSC 1.1 export Added "Auto capitalize" checkbox in short form
Ooona Tools - Version 3.30 (May 24, 2021)
New Browser-generated audio waveform & shot-changes. This removes the need for OOONA Agent previously required for audio/video analysis Automatic video conversion for unsupported video formats In-app video tutorials (Help menu) Audio waveform is now avail
Ooona Tools - Version 3.31 (June 16, 2021)
New Option to chain captions without out-cues (Project settings in Closed Captions mode) Option to remove subtitle segments in Convert API by providing a list of in/out times Added "lime" as one of the editor's colors to support #00FF00 Added "Open FAQ" t
Ooona Tools - Version 3.32 (30.08.2021)
Implemented new Agentless conversion using a separate dialog with isolated CORS session that supports ffmpeg with SharedArrayBuffer Added the "SF Pro Display" font Bug Fixes Fixed Agentless shot-change generation failing after recent Chrome update Fixed S
Ooona Tools - Version 3.34 (October 24, 2021)
New Added "Find / Replace / Jump to" icon to the action bar Added support for EBU STL teletext import with <italics text> markers Implemented a basic Starfish XML import and export Implemented default color and background color in project settings to allo
Ooona Tools - Version 3.35 (January 25, 2022)
New Added 'Remove SDH elements' option in Edit menu Added 'Insert Symbol' option to the Edit menu Added NBC-Universal IMSC 1.1 export Added reading speed values to external Language Configuration Added support for "Simplified positioning" to SMPTE-TT expo
Ooona Tools - Version 3.36 (February 21, 2022)
New Added a dedicated "East Asia" tab to 'Project Settings' and 'External Language Configuration' Added "Ruby reserve" option to IMSC 1.1 Japanese export Implemented "Convert left to center-left" option on ITT import Implemented "Maximum vertical line len
Ooona Tools - Version 3.37 (August 2, 2022)
New Added .ttml extension to Netflix-tt exporter Added a secondary shadow option in image-based exports Added 'OPTION' key modifier for Mac in Hotkeys settings Added option to set media buttons as hotkeys on Windows keyboards Added option for a non-standa
Ooona Tools - Version 3.37.22 (September 19, 2022)
This is a minor version with hotfixes for the following Implemented a "SELECT SUBTITLES" button in 'Run checks' results Show a warning when exporting a Netflix-TT Japanese with SMPTE time format Fixed 890 Thai font issue on export Fixed bouten preview for
OOONA Tools - Version 3.38 (December 19, 2022)
Bug fixes Fixed default vPos not preserved between Open and TTXT in the same project Fixed Audio Description export of audio track issue due to network CORS errors from S3 Fixed Lambda CAP files containing a single subtitle fail to import Fixed converting
OOONA Tools - Version 3.39 (February 22, 2023)
New Regular expression and wildcard search modes in 'Find & Replace' Added a check/fix for mixed (horizontal) alignment Added a check/fix for "Lowercase after sentence-ending punctuation' Minor UI changes Teletext mode was completely reworked Added a vide
OOONA Tools - Version 3.40 (March 26, 2023)
New Regular expression and wildcard search modes in 'Find & Replace' Added a check/fix for mixed (horizontal) alignment Added a check/fix for "Lowercase after sentence-ending punctuation'Minor UI changes Teletext mode was completely reworked Added a video
OOONA Tools - Version 3.40.25 (April 10, 2023)
Fixed ‘Run checks’ updating project settings and changing the project mode from CC to OPEN Fixed export dialog values always defaulting to Open mode settings Fixed ‘Replace All’ issues with special characters at the beginning/end of line Fixed STL teletex
OOONA Tools - Version 3.41
Updated NBC Universal IMSC1.1 export to meet latest requirements Added Speaker ID export to VTT, Timed Text (TTML) and IMSC1.1, from Transcribe tool Audio Description settings tab is now a part of Project Settings dialog Added a 'Custom code page' option
OOONA Tools - Version 3.41.130 (October 24th, 2023)
New Updated FCP image export with xmeml ver.5 option (script version Final Cut 7 and after) Added preview generation for image exports Updated image export file name numbering to base on 4 digits instead of 3 Added 'delete track' command in Edit menu Impl
OOONA Tools - Version 3.41.158 (December 6th, 2023)
New Added .tt extension to SMPTE-TT CEA-608 export and import Added 'fade' values for the Starfish .xml export Added 'align quotes with space' option to all formats in PreProcess for Japanese exports Added two-em dash glyph to HC Maru Gothic 2 and MS Goth
OOONA Tools - Version 3.42 (February 25th, 2024)
New Added new tags. Updated tool icons, Project Settings dialog Updated 'Run checks' and 'Run fixes' dialogs Added 'is not' option for certain checks (yellow checkboxes in Run Checks and Run Fixes dialog) Implemented folders for presets (project settings,
OOONA Tools -- Version 3.37.72 (November, 2022)
Improvements Customizable Excel export from all Pro tools Implemented "SELECT SUBTITLES" in 'Find' and 'Run Checks' dialog Improved .ass import to support speaker IDs in Transcribe tool Implemented "Make private" for global templates Added a Base_Time pro
Ooona Tools Releases
Operation Manuals Order copy "Retain options"- Setting up a system default* Switches in the “Copy order” page can be configured to be switched on by default when users navigate to the page. The users will still be able to switch off, if necessary. For example: image-20201008-101710.png Configure from: Administrator > Web Administ
Order creation page- System default viewing mode- Minimal or Full
Order creation with “Add new order”- Viewing modes https://ooona.atlassian.net/wiki/spaces/OHC/pages/609386561/Order+creation#Order-creation-with-%E2%80%9CAdd-new-order%E2%80%9D--Viewing-modes Setting up a system default viewing mode for the Order creatio
Order creation*
Order creation with “Add new order” Orders are created from: Sales > Sales dashboard > Orders page> “Add new order” button (lower-left corner). The order creation process has 3 steps: Entering the order information Selecting a workflow template Pricing va
Order life cycle
image-20200803-121458.png
Order types*
Setting the System default order type for order creation When creating a new order - the system default order type will be auto-selected. To setup the system default: Navigate to: Administrator > Web administrator > Configuration > Defaults tab (fig 1-4)
Other help files
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PPool tasksOverview Pool tasks are tasks that don’t need to be manually assigned by a manager. They are shown in the My Menu > Tasks > Pool tasks page and resources are able to assign themselves. Only resources with the necessary roles, teams, language combination a
Pre-billing in Customer billing statements (TBC)
What is pre-billing Typically, you can only invoice once the order or product is completed. Pre-billing enables billing your customer before the product or order is completed. Pre-billing can be done for the full amount or for some of it (partial pre-bill
Previous task field
The Previous task field determines which task/s must be completed for a current task to be indicated as ready. The resource assigned to the task can only start working on his task when it’s indicated as ready meaning Previous task/s completed because only
Profit and loss reports**
OOONA Manager offers a range of Profit and loss reports. The reports are displayed grouped by: Consolidated account. Customer Language Product Customer > Language > Product Language > Product Order > Language > Product Order Accessing and using Profit and
Project Settings (Review)
Toolkit allows you to configure project settings according to the customer's specific requirements. Go to Settings > Project Settings 9d875333-6355-44c1-85ce-6c07a6d023a9.jpeg The Review tool allows you to change settings for both the source and target co
Project Settings (Transcribe)
Toolkit allows you to configure project settings according to the customer's specific requirements. Go to Settings > Project Settings. Screen Shot 2020-09-11 at 16.50.58.jpg General Tab As the name indicates, these settings allow users to configure genera
Project Settings (Translate)
Toolkit allows you to configure project settings according to the customer's specific requirements. Go to Settings > Project Settings. 9d875333-6355-44c1-85ce-6c07a6d023a9.jpeg The Translate tool allows you to change settings for both the source and targe
Project Settings - Cues tab
Cues tab allows users to define all timing related parameters. worddav3add40232bb1e24e0709d1071e3ae761.png Parameter Description Minimum subtitle duration Allows translators to set the minimum subtitle duration of all the subtitles in the current project.
Project Settings - Display tab
The following options allow users to customize the way subtitles will appear in image-based exports and some TTML or text-based formats. worddavd5d9023799fd3bd4d651866479b4b753.png Parameter Description Preview Font Size Allows users to set the font size
Project Settings - Reading speed tab
This tab allows users to set the reading speed (in characters per second (cps) or words per minute (wpm)) for the subtitles in compliance with the target audience and requirements of a client. ReadingSpeedTab.png Parameter Description Count spaces With th
Project settings - Validation tab
This tab allows users to assign validation rules for a settings template. ValidationTab.png With one of these boxes checked, Toolkit will mark subtitles with the corresponding issue. You can see the exact problem by hovering over the error icon. Screen Sh
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RRecurring orders generator (Coming soon)Introduction The “Recurring orders generator” enables creating recurring orders according to preset conditions set by the user. Once presetting the following required conditions, the orders will be auto-generated by the system: When the orders should be c
Release 33.3
New features and improvements OOONA Help Center Added system configuration for the external token’s expiration to prevent a time-out error when clicking “Finish project” in OOONA tool (in integrated systems only). Configure from: Administrator > Web Admin
Release 33.4
New features and improvements The “Script” field can now easily be changed in multiple orders using the Multicell pick functionality. Multicell pick- Easy editing of fields in multiple orders image-20201101-102252.png Once a resource is assigned and a pre
Release 34.1
New features and improvements image-20201112-121206.png image-20201112-121450.png The sequence of the “Add message” buttons has been changed as follows: image-20201112-125027.png Additions and Discounts are now entered as Surcharges: image-20201112-135540
Release 34.2
New features and improvements On-screen notifications Users can be created by copy from 3 different pages: Administrator > Web administrator > Logins Manager > Rolodex tables > Resources Supervisor > Supervisor management The UI of the “User creation by c
Release 34.3
New features and improvements Time unit selection buttons were added (fig 3) to enable viewing the total duration of Orders per day or per week, in the preferred Time unit: Days, Hours, or Minutes. image-20210302-124439.png Note: the selected Time unit wi
Release Notes
Reopening tasks Overview Tasks in the system can be reopened, but there are two separate steps to this action, depending on what is needed: uncompleting the task and unlocking the project. These two steps are not dependent on one another. A task can be uncompleted, but t
Replacing the customer in existing orders - TBC*
Replacing the customer in an existing order Changing the customer in orders is Role based. Role name: “Can change the customer in existing orders” From Sales > Sales dashboard Click on the “Order info” icon (fig 1) to edit the order Click on the “Customer
Resource availability**
Resources Entering the Resource availability Resources can enter their availability to let managers know if and when they are available or not. Entering availability by a resource requires a role: “Can enter Resource availability” (previously “Employee av
Resource configuration help files
Resource creation Overview Any user who needs to access the system requires a resource. New resources can be created by users with the required permissions (administrators or managers) from the Administrator > Web administrator > Logins or Manager > Rolodex tables > Resour
Resource invoices
The two types of resource invoices The system enables two types of invoices: system-generated and user-uploaded. The two types can be enabled from: Administrator > Web administrator > Configuration > Settings image-20231010-162943.png “Enable exporting in
Resource payment manner
General: It is possible to set a payment manner for a resource, which will, in turn, be used to autopopulate the “Payment due on” field in the Resource report page (Finance > Billing > Resource reports). image-20231218-165642.png Setting up: This feature
Resource reports (WIP)
Overview From: Finance > Billing > Resource reports As an alternative to Monthly reports, resources in the system can be paid based on Resource reports. Resource reports are not time-based, so tasks can be picked freely to create reports that can be treat
Resource types*
Resources can be grouped by types. Using resource types is useful for assigning tasks, targeted messages (see https://ooona.atlassian.net/l/cp/U2BeRzoB https://ooona.atlassian.net/l/cp/U2BeRzoB ) and filtering. Adding a Resource type To add a resource typ
Resources page- Key fields when setting up users*
From: Manager > Rolodex tables > Resources When creating new users by copy, all user attributes and roles are copied, not including personal information. If you have a group of similar users to create (for example a group of English to Spanish translators
Review (Pro)
Review (Pro) is mainly used for two tasks: Quality Control. It provides QC editors with a real-time preview of the video with captions or subtitles, enables them to edit text and timecodes, and generates QC report, specifying changes and error codes. Shar
Review menu
923afbc6-a525-431a-907a-f4d7f1a8e9ca.png Review menu includes the following command options: Show only edited Shows only edited subtitles in the project. Show editing diff Shows changes between the original and the edited versions. Share subtitles link Al
Review Mode vs Work Mode
Once your subtitles are done, you can review your work by switching to Review Mode. Review Mode lets you play the video whilst showing you the timed subtitles, whereas Work Mode only shows you the subtitle you have selected in your subtitling area. Basica
Review mode vs Work mode (Review)
Review Mode vs Work Mode
Review Mode vs Work Mode (Transcribe)
Review Mode vs Work Mode
Review Mode vs Work Mode (Translate)
Review Mode vs Work Mode
Review Toolbar
The toolbar allows accessing the most important subtitle editing functions with your mouse. Screen Shot 2020-09-11 at 15.50.38.png Icon Description image2020-2-11_13-30-42.png?version=1&modificationDate=1581420644890&cacheVersion=1&api=v2&width=30 Open P
Right-click menu shortcuts
The right click-menu offers shortcuts to various actions within the page’s grid. Even if the column is not enabled in the grid or requires to scroll to see it, it will still be conveniently displayed in the Right-click Menu and available for easy access.
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SSales personSetting a user as as Sales person The Salesperson pull-down menu is populated from all the users in the system that are set as Salespeople. To set a user as a Salesperson, navigate to the Resource information page and set the “Is Salesperson” switch to ON
Saving "Preset ranges" for commonly used searches*
Introduction The “Preset range” functionality enables you to save your commonly used searches ( “Change range”) as “Preset ranges” and easily apply them without having to select all search parameters each and every time you navigate to the page. Preset ra
Saving a Project
OOONA is a cloud-based platform. To set a time interval for the automatic backup, go to Settings > User Configuration > General Tab. Screen Shot 2020-09-08 at 15.04.47.jpg Manual Save You can click on click on Project > Save in the menu or the Save button
Saving a Project (Review)
Saving a Project
Saving a Project (Transcribe)
Saving a Project
Saving a Project (Translate)
Saving a Project
SCC (Scenarist Closed Captions)
SCC file format is mostly used for American Line 21 closed captions standard. As opposed to typical subtitle formats, which contain IN and OUT timecodes per subtitle event, SCC only include the IN timecodes. However, those are not the actual caption displ
Scheduling Interval Order/Task dates*
What are Interval dates? Interval dates are delivery dates with equal gaps between them, for example, delivering a task/order every day, 5 episodes a day, an episode every 2 days, once a week, etc… The purpose of this tool is to facilitate entering interv
Series status report
This report displays the number of episodes available in the system per series. There are 2 report types: Total episodes per season- the total number of episodes per season will be displayed. I filtered from the “Series” column title (fig 4) to display al
Setting text alignment in grids for Right-to-Left languages
When grids contain text of Right-to-Left languages, the task alignment can be set in the system configuration. From: Administrator > Web Administrator Configuration > Defaults > Text align image-20230117-151600.png When set to Left alignment: image-202301
Setting Up and Using Presets
Setting up navigation Hotkeys (user level) Introduction Personalized navigation hotkeys can be configured to enable quick and easy navigation to frequently used pages. If configured, when clicking the combination of the required characters, the user will be navigated to the necessary page. Setting
Setting up resources skills to be able to assign them to tasks
To be able to assign a resource to tasks, make sure all the following attributes are correctly set: Set the resources skills for task assignment. This will determine to which tasks this resource can be assigned. From: Manager > Rolodex tables > Resources
Special Features in User Interface
Video Grid Line 21 and digital closed captions are typically transmitted in mono-spaced, fixed width, and height, font. By default in CC mode, a video grid will be enabled on the player window. The video grid will allow for precise caption positioning and
Split tasks
Overview It is possible for a task to be split into multiple subtasks and assigned to different resources, who can then work on it simultaneously in the Toolkit. These subtasks will then be merged back into a single project for the next task in the flow.
SRT (SubRip)
SRT files contain formatted lines of plain text in groups separated by a blank line. Subtitles are numbered sequentially, starting at 1. The timecode format used is hours:minutes:seconds,milliseconds with time units fixed to two zero-padded digits and fra
Supported Video Formats
We support the formats which can be played by Google Chrome browser natively. This means you can use: MP4 or MOV with h.264 video codec WEBM with stereo or mono audio. We recommend working with MP4 files (h.264 video codec) due to their cross-platform com
System check-in/out
How to Check-in/out of the system Enabled users will have a Check-in button on their Home page. Check-in Go to the Home page Select your Check-in location: Office/Home/Additional options may be available depending on your system’s setings (fig 1) Click Ch
System Configuration Help Files
System notifications Overview The system can send notifications to users upon doing certain actions, such as completing tasks or changing the order status. By default, these notifications are not sent for orders in “New” status. To learn more, please check the general configu
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TTask check-in - Measuring time spent on a taskOverview Resources can check in and out of tasks to measure how long it took them to complete the task. This functionality is flexible and can be activated for specific task types and resources only, if required. For Resources How to use Once enabled, the
Task Configuration – Settings inheritance
If a task doesn't have any manually changed settings and it has a preset associated with it – it takes the TK settings from the preset and uses them to open a TK project. If a task DOES have manual settings – part of the preset will be overridden with man
Task confirmation*
OOONA system enables you to set task confirmation requests from users once assigned to tasks. For task confirmation to work, it MUST be setup on both the Task level and the Resource level. Setting Task confirmation on the Task level Task level conformatio
Timecode Recut and Offset
In this menu, users can perform timing recut/offset operations to the subtitles. These can be done in two ways. The first one is by Index. This simply means that the user selects the first subtitle he wants to recut/offset and the last one, therefore crea
Timecode Recut and Offset (Review)
Timecode Recut and Offset
Timecode Recut and Offset (Transcribe)
Timecode Recut and Offset
Timecode Recut and Offset (Translate)
Timecode Recut and Offset
Timed Text Markup Language (.ttml, .dfxp, .xml)
TTML is an XML-based W3C standard for timed text in online media and was designed to be used for the purpose of authoring, transcoding or exchanging timed text information presently in use primarily for subtitling and captioning functions. TTML_PS.png Pa
Toolkit Configuration Types in TM
Oftentimes admins need to change only certain parts of this configuration, leaving the rest of it intact. Project configuration – The base settings for a Toolkit project. Includes validation and tool behavior settings, as well as default settings for lang
Toolkit Presets Management
Administrator – Tables - Toolkit Presets Management worddav9264b43c495bf0a134008e2de410a13c.png worddavf9ba4964473c9d976d0156bce3fbb47f.png Pressing 'Add new' will add a named 'Toolkit configuration preset' with the following options: Description: Free te
Toolkit Project Structure and settings inheritance
Each task in TM is associated with a Toolkit project. A Toolkit project holds various settings, some of them are on the task level, some of them are on order level. Those settings can be linked to Toolkit Configuration Presets when a new order is being cr
Toolkit settings replacement for multiple tasks
Sales Dashboard – Bulk actions worddav9b83316c6ea267d7b623de9709718e22.png worddav566ce7316676d1d1fac5655e21b4742f.png worddava7c304fc7df15ed5a52f8ad9367b97de.png Select one of the existing presets that you want to apply worddavf9ee0d619f172be74c3febc
Transcribe
Transcribe tool is designed for creating video scripts or dialog lists. Regular subtitle files can be also imported into or exported from this tool.
Transcribe Toolbar
The toolbar allows accessing the most important subtitle editing functions with your mouse. Screen Shot 2020-09-11 at 15.51.21.png Icon Description image2020-2-11_13-30-42.png?version=1&modificationDate=1581420644890&cacheVersion=1&api=v2&width=30 Open P
Translate (Pro)
Translate (Pro) is a tool for originating second language subtitles, based on master template (timed subtitles in the original language). Using Translate (Pro) requires a master template and allows editing only the target language column. When the master
Translate menu
image-20200831-090305.png Translate menu includes the following command options: Translate Current Subtitle Available as a separate paid option. Uses neural machine translation engine to pre-translate the selected subtitle. Translate All Available as a se
Translate Toolbar
The toolbar allows accessing the most important subtitle editing functions with your mouse. Screen Shot 2020-09-08 at 14.12.48.png Icon Description image2020-2-11_13-30-42.png?version=1&modificationDate=1581420644890&cacheVersion=1&api=v2&width=30 Open P
Troubleshooting
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UUnderstanding the Subtitling Areaworddavdb6de8dc0640dfffe5635d1214576bfc.png A – Subtitle number. B – Timecode indicating the beginning of the subtitle (HH:MM:SS:FF). C – Total duration of the subtitle. D – Timecode indicating the end of the subtitle. E – Number of characters on the firs
Update resource default approval manner*
The resources approval manner can be set in the Resources information page, under Approval manner. image-20221012-180816.png To update all the users “default approval manner” at the same time: Navigate to Application configuration > Settings tab > Salary
Uploading files to tasks (assets upload)*
Introduction This manual will focus on uploading files (media file, script, etc) to orders. Files are uploaded to tasks, therefor, a designated task will be available in the order from which you will upload the file. After uploading the file, the task mus
Useful features
User Configuration User Configuration is located under the Settings menu and allows you to define your personal workspace settings. General UCGeneral.png Parameter Description Table font size Choose a font size for the subtitle table. Local backup interval Configure how oft
User Configuration (Review)
User Configuration
User Configuration (Transcribe)
User Configuration
User Configuration (Translate)
User Configuration
User task completion notifications
Overview It’s possible to set up task completion notifications at a resource level, allowing a user to receive automatic notifications within the criteria chosen. This feature can be found in the user’s profile, but basic users have no access to it. This
Using Tags
Each subtitle can be tagged. The tags are used for flagging narratives or giving technical description to a subtitle. Those tags can be subsequently used to filter subtitles on export (for example, export only Forced, or all but Forced) via tag filter in
Using Tags (Review)
Using Tags
Using Tags (Transcribe)
Using Tags
Using Tags (Translate)
Using Tags
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VVersion 27New features and improvements image-20200426-171648.png image-20200426-171906.png From: Administrator > Web administrator > Storage servers > Files can be sent by mail column image-20200426-172733.png When not marked, users will not be able to mail files
Version 30
New features and improvements In all assigning scheduler pages: image-20200916-132309.png When clicking the “Tasks” (fig 1) button at the bottom of the page, the Tasks section is opened. A “Previous task” column (fig 2) was added to the Tasks section to p
Version 31+32
New features and improvements ”Sales dashboard” is now on top: image-20200902-125455.png The recurring order generator was moved to the Bulk actions menu: image-20200902-125629.png When setting a Broadcast file number for a step or product, users can only
Version 33
Version 34 Version 34.4 New features and improvements The value “Not assigned” was added to the Resource in charge field on the Change range page. This will enable filtering the orders to only show orders without a Resource in charge: image-20210418-164558.png Active users repor
Version 34.5
New features and improvements The Order and Task supply dates have been updated as follows: image-20210719-125638.png Rewording Role rewording- From: Limit my Tasks task list. To: Limit access to the Order tasks page Bug fixes Users can open additional OO
Version 36
Version 36.1 New features and improvements In “My menu”, all tasks pages have been consolidated into one dashboard for easy access. No functionalities were changes, it’s only a new design. To view their tasks, resources should navigate to the “Tasks” page in My menu:
Version 36.2
New features and improvements From: Sales dashboard > Pricing tab > “Show total” button at the bottom of the page For easier viewing, start by setting a range to only show the order/s you need to check (fig 3). Then click ”Show total”, at the bottom of th
Version 36.3
New features and improvements All icons and buttons in the system, on all pages, have been replaced with vector images to improve performance and loading time. Only the look was changed. The functionality is the same. For example, the orders page: image-2
Version 36.4
New features and improvements The “Completed “ column’s icons are not consistent with the “Completed” icons on My tasks and Pool tasks pages Green icon- The task is completed Blue icon- The task can be completed. No additional action is required Yellow ic
Version 36.5
New features and improvements OOONA Manager now allows for automatic detection of media duration upon file upload See more details in the help topic: Auto-Duration on media upload* Customer upload link (TBC) Additional grouping options were added for the
Version 36.6
New features and improvements image-20230217-190000.png This page now shows the resource availability in 3 views: Day Week Month image-20230217-190707.png Please note, the page title was changed from Resource availability day view to Resource availability
Version 36.7
New features The Addfile endpoint was changed to support the original file code within the array of the files and not externally. From Manager OR Sales > Rolodex tables > Customers > Customer profile > Automated distribution It is now possible to schedule
Version 36.8 - TBC
This update changed the way the system generates the UI. If the cache is not cleared, some elements might not display correctly. As such, please make sure to clear the cache once your system is updated. To clear the cache in Chrome, please follow these in
Video Source
Opening video files In OOONA Tools, you can work with media files located on your computer or stream media from any accessible URL, including YouTube, Amazon S3, or your own hosted MP4, MPEG DASH, and HLS streams. For local playback, we support MP4 or MOV
Video Source (Review)
Video Source
Video Source (Transcribe)
Video Source
Video Source (Translate)
Video Source
Video Tutorials
Getting Started with OOONA Create https://youtu.be/EIkJwEUPx4M How to export a subtitle file https://youtu.be/1SvsLNk3JZc How to use Short Forms and AutoCorrect https://www.youtube.com/watch?v=9mMPeM166aE How to use Quick Command https://youtu.be/wtHXRtbV
Visibility of Customer prices and Resource rates related info in OOONA Manager
The visibility of Customer prices and Resource rates in OOONA Manager is role-based. Only users with the required roles will see Customer price-related info and Resource rate-related info. Make sure to add the required roles to all relevant role groups or
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WWorkflow template creation (TBC)*Step 1- Planning your workflow template When creating workflow templates you start from the smallest piece and build up. Start by making sure you have all the tasks you need, then the products you need, and then you add them into your workflow template. P
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